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version 14 error conecting office 365

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mailserveroffice365
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javier

Hi,


we have followed this tutorial (https://ventor.tech/guides/how-to-configure-emails-to-work-with-office-365-and-odoo/) for conecting to our office 365 STMP. But after all these configuration I get this error when I press the test connection button:


Error:
Odoo Server Error

Traceback (most recent call last):
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
    result = request.dispatch()
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/http.py", line 683, in dispatch
    result = self._call_function(**self.params)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/http.py", line 359, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/service/model.py", line 94, in wrapper
    return f(dbname, *args, **kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/http.py", line 347, in checked_call
    result = self.endpoint(*a, **kw)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/http.py", line 912, in __call__
    return self.method(*args, **kw)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/http.py", line 531, in response_wrap
    response = f(*args, **kw)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/addons/web/controllers/main.py", line 1381, in call_button
    action = self._call_kw(model, method, args, kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/addons/web/controllers/main.py", line 1369, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/api.py", line 396, in call_kw
    result = _call_kw_multi(method, model, args, kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/api.py", line 383, in _call_kw_multi
    result = method(recs, *args, **kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/addons/base/models/ir_mail_server.py", line 144, in test_smtp_connection
    raise UserError(_("An SMTP exception occurred. Check port number and connection security type.\n %s", ustr(e.smtp_error)))
Exception

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/http.py", line 639, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "/opt/bitnami/apps/odoo/lib/odoo-14.0.post20210130-py3.7.egg/odoo/http.py", line 315, in _handle_exception
    raise exception.with_traceback(None) from new_cause


AttributeError: 'SMTPNotSupportedError' object has no attribute 'smtp_error'

I'd like to get more information about the communication between the STMP server and Oddo but after raising log level to DEBUG no more usefull information seems to presented about the problem. How can i trace the communication between Odoo and SMTP server? I succed telnet server 25 so it not a conectivity issue.

Thanks!

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