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V17 - POS - could not serialize access due to concurrent delete

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This question has been flagged
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Michael Lindemann

We constantly see this error in our logs.
And we are always having to cancel off double bills and making sure eveything is really on there.


I'm not too familiar with code, but is it saying that its the Odoo POS addon thats causing a problem - isn't that made by Odoo itself?


What can we do here? We have just started using Odoo, but this is causing us some major headaches!


2024-06-14 13:13:19,751 10 ERROR hooverdevelopments-triplebrew-live-13467950 odoo.sql_db: bad query: DELETE FROM "pos_order_line" WHERE id IN (54868, 54869, 54870, 54871, 54872, 54873)

ERROR: could not serialize access due to concurrent delete

2024-06-14 13:13:19,752 10 ERROR hooverdevelopments-triplebrew-live-13467950 odoo.sql_db: bad query: DELETE FROM "pos_order_line" WHERE id IN (54868, 54869, 54870, 54871, 54872, 54873)

ERROR: could not serialize access due to concurrent delete

2024-06-14 13:13:19,752 10 ERROR hooverdevelopments-triplebrew-live-13467950 odoo.addons.point_of_sale.models.pos_order: An error occurred when processing the PoS order Order 00057-001-0003

Traceback (most recent call last):

File "/home/odoo/src/odoo/addons/point_of_sale/models/pos_order.py", line 971, in create_from_ui

order_ids.append(self._process_order(order, draft, existing_draft_order))

File "/home/odoo/src/odoo/addons/point_of_sale/models/pos_order.py", line 149, in _process_order

pos_order.lines.unlink()

File "/home/odoo/src/odoo/odoo/models.py", line 4225, in unlink

cr.execute(SQL(

File "/home/odoo/src/odoo/odoo/sql_db.py", line 332, in execute

res = self._obj.execute(query, params)

psycopg2.errors.SerializationFailure: could not serialize access due to concurrent delete

2024-06-14 13:13:19,752 10 ERROR hooverdevelopments-triplebrew-live-13467950 odoo.addons.point_of_sale.models.pos_order: An error occurred when processing the PoS order Order 00057-001-0003

Traceback (most recent call last):

File "/home/odoo/src/odoo/addons/point_of_sale/models/pos_order.py", line 971, in create_from_ui

order_ids.append(self._process_order(order, draft, existing_draft_order))

File "/home/odoo/src/odoo/addons/point_of_sale/models/pos_order.py", line 149, in _process_order

pos_order.lines.unlink()

File "/home/odoo/src/odoo/odoo/models.py", line 4225, in unlink

cr.execute(SQL(

File "/home/odoo/src/odoo/odoo/sql_db.py", line 332, in execute

res = self._obj.execute(query, params)

psycopg2.errors.SerializationFailure: could not serialize access due to concurrent delete

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Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,
Can you confirm that you are not using any custom apps which can be cause for this issue. And once confirm the above, in case if you are using odoo locally or in on premise server, ensure that you are using the latest of v17 source code.

And finally if the above is not helping and if you are an enterprise user, raise a ticket in:  https://www.odoo.com/help

Thanks

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