Smtp error

Question

Hello,
I hope you are doing well. I am currently managing users on Odoo Community and I would like the users to receive email invitations containing their username and password. However, the mail server is not working (both incoming and outgoing). I am working on Odoo version 17 on Windows 10. Attached is a screenshot of the error received.

Nouhayla · Answer

hello
The error that is displayed to me is:
le serveur a renvoye l'exception suivante:
(535,b'5.7.8 Username and Password not accepted.For more information, go to
5.7.8
https://support.google.com/mail/?p=BadCredentials ffacd085a97d-3687868sm1570264f_f.29 - gsmtp)

Niyas Raphy (Walnut Software Solutions) · Answer

Hi,
"Attachment" is missing in the post, will be better to update it or share its content as text. You have to ensure an app password is generated for the Email and it has been used in odoo as mail password.
Thanks

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