Send emails with the user email signature Odoo v.16

Question

Hello,
I set the signatures for all of the users at settings>user>preferences>signature, however, when a user sends an email, their signature doesn pop up automatically, but the signature of the sales person assigned to that customer instead, why?
I would like to set that whoever sends the email, Odoo added their corresponding signature.
Can anyone help?
Thanks,

Paulraun · Accepted Answer

It sounds like Odoo is pulling the salesperson's signature instead of the sender's. This may be due to the email template settings. Check Settings > Technical > Email Templates and ensure that the signature variable pulls from the current user (${user.signature}) rather than the assigned salesperson. If the issue persists, consider customizing the email template or checking role-based permissions. Implementing email signature automation can help ensure the correct signature is applied dynamically for each user. Hope this helps!

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