Hi,
So the product is categorized in the POS (for example, as Plumbing).When you view all products in the Plumbing category it is NOT listed. However, it will appear if you search for the item.
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Hi,
- Enable "Available in POS" – Go to Sales → Products → Point of Sale tab and check if it's enabled.
- Check POS Category – Ensure the product is linked to the correct POS category under Point of Sale → Configuration → Product Categories.
- Restart POS Session – Stop and restart the POS session to reload product data.
- Unarchive Product – Ensure the product is not archived under Sales → Products.
- Verify Multi-Company & User Access – If using multi-company, ensure the product belongs to the correct company and user has access.
If the issue persists, try clearing the POS cache (Ctrl + Shift + R) or check the browser console for errors.
Hope it helps
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