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Pomoč

Odoo white screen/blank page after login

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This question has been flagged
loginblankpagewhitev15
2 Odgovori
19618 Prikazi
Avatar
Nikita

Some of our users, when accessing the profile of Odoo, see only a white screen and nothing else.

Below options tried

1) Clear the cache and cookie

2) Tried from different browser

3) Regenerate Assets Bundles

4) Restart odoo service


What could it be? And how to solve this?

0
Avatar
Opusti
Nikita
Avtor

Example with console log https://prnt.sc/GfsgOqfapypn

Nikita
Avtor

Also I think this is because of this error:

Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
result = request.dispatch()
File "/usr/lib/python3/dist-packages/odoo/http.py", line 687, in dispatch
result = self._call_function(**self.params)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 359, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 94, in wrapper
return f(dbname, *args, **kwargs)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 348, in checked_call
result = self.endpoint(*a, **kw)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 916, in __call__
return self.method(*args, **kw)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 535, in response_wrap
response = f(*args, **kw)
File "/usr/lib/python3/dist-packages/odoo/addons/bus/controllers/main.py", line 28, in poll
raise Exception("bus.Bus unavailable")
Exception

Arian Shariat

Check the browser console and see whether you get some hints over there. It may be caused by JS changes.

Luc Castermans

Had the same issue. Safari and Chrome app. Fixed itself by updating to last ios version.

Avatar
ZaKaRiae ReDouaNe
Best Answer

once you are in login page 
your url looks like http://ip:port/web
change it to   http://ip:port/web?debug=assets
it will work then go to developper icon in top right click on it then clik on regenerate assets bundle the ur problem is fixed

2
Avatar
Opusti
Josiah

Thank you! That solved it for me with odoo 17 CE.

Avatar
Ketul patel
Best Answer

Open inspect in your browser and see in console. if any error then solve it. like missing some abc.js file or etc..

0
Avatar
Opusti
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