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Odoo | WhatsApp Integration

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This question has been flagged
developmentconfigurationmessage
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saimnaqvi

Hi everyone, 

I have integrated WhatsApp with Odoo 15 using the WhatsApp Meta app from
https://developers.facebook.com/ . The integration is working — I can send messages from Odoo to customers on WhatsApp.

Now I want to send a file link along with the message, like an invoice. for this I am using controller method, So I am generating a public link for the file, for example:

http://my_domain.com/whatsapp/public_file/21809

But when I click on this link, it shows this error:

Not Found

The requested URL was not found on the server.

I've been stuck on this problem for a few days. Can anyone help me understand what might be wrong?

​

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Andrew Smith
Best Answer

Hi,

The “Not Found” error means your route /whatsapp/public_file/<id> isn’t defined or not being picked up by Odoo. Make sure you have a controller like this:

Pyhton script:

@http.route('/whatsapp/public_file/<int:file_id>', type='http', auth='public')

def whatsapp_public_file(self, file_id, **kw):

    attachment = request.env['ir.attachment'].sudo().browse(file_id)

    if not attachment.exists():

        return request.not_found()

    return request.make_response(

        attachment._file_read(attachment.store_fname),

        headers=[('Content-Type', attachment.mimetype),

                 ('Content-Disposition', 'inline; filename="%s"' % attachment.name)]

    )


After adding, restart Odoo and update your module. Hope this should fix the link issue.


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Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

Please refer to the module:

https://apps.odoo.com/apps/modules/15.0/all_in_one_whatsapp_integration

This module helps you to send a whatsapp message to your partners that are in sale order, purchase order, invoice and bills, and deliver orders.


Hope it helps.

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srikesh infotech
Best Answer

To send a file link via WhatsApp from Odoo, you need to use the correct URL that Odoo uses to serve attachments.


You can directly use Odoo’s built-in route for attachments:

http://my_domain.com/web/content/21809


Make sure the attachment with ID 21809 actually exists in your database. You can find it in the `ir.attachment` model.


Also, ensure that the attachment is not restricted (check if it's public or associated with a record that the user has access to). If needed, set public=True or share it with proper access rights.

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