Skip to Content
Odoo Menu
  • Prijavi
  • Try it free
  • Aplikacije
    Finance
    • Knjigovodstvo
    • Obračun
    • Stroški
    • Spreadsheet (BI)
    • Dokumenti
    • Podpisovanje
    Prodaja
    • CRM
    • Prodaja
    • POS Shop
    • POS Restaurant
    • Naročnine
    • Najem
    Spletne strani
    • Website Builder
    • Spletna trgovina
    • Blog
    • Forum
    • Pogovor v živo
    • eUčenje
    Dobavna veriga
    • Zaloga
    • Proizvodnja
    • PLM
    • Nabava
    • Vzdrževanje
    • Kakovost
    Kadri
    • Kadri
    • Kadrovanje
    • Odsotnost
    • Ocenjevanja
    • Priporočila
    • Vozni park
    Marketing
    • Družbeno Trženje
    • Email Marketing
    • SMS Marketing
    • Dogodki
    • Avtomatizacija trženja
    • Ankete
    Storitve
    • Projekt
    • Časovnice
    • Storitve na terenu
    • Služba za pomoč
    • Načrtovanje
    • Termini
    Produktivnost
    • Razprave
    • Odobritve
    • IoT
    • Voip
    • Znanje
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industrije
    Trgovina na drobno
    • Book Store
    • Trgovina z oblačili
    • Trgovina s pohištvom
    • Grocery Store
    • Trgovina s strojno opremo računalnikov
    • Trgovina z igračami
    Food & Hospitality
    • Bar and Pub
    • Restavracija
    • Hitra hrana
    • Guest House
    • Beverage Distributor
    • Hotel
    Nepremičnine
    • Real Estate Agency
    • Arhitekturno podjetje
    • Gradbeništvo
    • Estate Management
    • Vrtnarjenje
    • Združenje lastnikov nepremičnin
    Svetovanje
    • Računovodsko podjetje
    • Odoo Partner
    • Marketinška agencija
    • Law firm
    • Pridobivanje talentov
    • Audit & Certification
    Proizvodnja
    • Tekstil
    • Metal
    • Pohištvo
    • Hrana
    • Brewery
    • Poslovna darila
    Health & Fitness
    • Športni klub
    • Trgovina z očali
    • Fitnes center
    • Wellness Practitioners
    • Lekarna
    • Frizerski salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Sistemi sončne energije
    • Izdelovalec čevljev
    • Čistilne storitve
    • HVAC Services
    Ostali
    • Neprofitna organizacija
    • Agencija za okolje
    • Najem oglasnih panojev
    • Fotografija
    • Najem koles
    • Prodajalec programske opreme
    Browse all Industries
  • Skupnost
    Learn
    • Tutorials
    • Dokumentacija
    • Certifikati
    • Šolanje
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Prenesi
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Dogodki
    • Prevodi
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Sklici kupca
    • Podpora
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Določanje cen
  • Pomoč

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Knjigovodstvo
  • Zaloga
  • PoS
  • Projekt
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
Pomoč

odoo message notifications: wrong urls, change FROM and REPLY-TO

Naroči se

Get notified when there's activity on this post

This question has been flagged
emailnotifications
2 Odgovori
5895 Prikazi
Avatar
Marius Pana

Hi,


We realized that the email module is completely monkey patched and there are competing ideologies at work here. Unfortunately it is completely incoherent and seems to require advanced knowledge. Here is to hoping someone with some such knowledge is around. 


We have two issues:


1). We want to send emails from the chatter using the catch-all address instead of the modules alias (sales in this case). We can communicate for invoices/sales orders using the chatter and they appear to be from "Company Sales SO1234" which is what we desire. In our case it sends them from the user sending the message using the modules alias.

We cannot find where to modify this, it seems to be hardcoded somewhere.


2.) The template that renders these messages is "views/message_notification_email" which formats the actual email content. The links that are included for internal communications never work, they just send us to the main odoo page which is extremely frustrating as we now have to copy paste links and include them in these communications. How can we change this:


<a t-if="has_button_access" t-att-href="button_access['url']" style="background-color: #ce4414; color: #FFFFFF; padding: 8px 16px; font-size: 13px; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px;"> <t t-esc="button_access['title']"/></a>


to include the actual link to the object?


In some templates we used "${object.access_url}"  and it takes us / the customer directly to the object in question. Unforutnately all internal notes / messages have links that do not work.


Thank you very much.

Marius


 

1
Avatar
Opusti
Ermin Trevisan

To understand how all this works is for sure not easy. I do not understand your point 1, but at least 2. works flawlessly out of the box. Depends on your Odoo version and your setup,.

Avatar
Marius Pana
Best Answer

Hey Ermin,

Point 1. is regarding the chatter from invoices, sales orders, leads, etc. When you send a message using the chatter, where/how can we change the email template that is being used? We could not find a particular template or qweb view that influences the Chatter Send a Message template.

Regarding point 2, we found out that the links work only on chrome, edge, mozilla. On Safari they just redirect to the main page. We tried to reproduce using odoo.runbot.sh or similar but there it works so the odoo guys refused to help us any further. I guess we either have a template/view that we modified or something else. In any case, very sad that we were refused as our install is just a simple stand-alone installation. I wish they would at least provide enough documentation for us to trace the issue (if we knew what view did what, we could chase the issue down ourselves).

Sometimes being open source is useless because there is not enough documentation to pick up.

We are using odoo v12, we update whenever a new version comes out.

Thanks for your time,

Marius

 


 

 

0
Avatar
Opusti
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Prijavi
Related Posts Odgovori Prikazi Aktivnost
Open ERP 7 Email system issues
email notifications
Avatar
0
mar. 15
4803
After task created no email notification
email notifications
Avatar
2
mar. 15
8111
email notification
email notifications payslip
Avatar
0
maj 24
2428
How to set up email notification in Approval Module for Approved Status Solved
email notifications approvals
Avatar
Avatar
Avatar
2
apr. 24
8323
Issue with Customer Replies to Purchase Confirmation Emails
email notifications v17
Avatar
0
feb. 24
2267
Community
  • Tutorials
  • Dokumentacija
  • Forum
Open Source
  • Prenesi
  • Github
  • Runbot
  • Prevodi
Services
  • Odoo.sh Hosting
  • Podpora
  • Nadgradnja
  • Custom Developments
  • Izobraževanje
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Sredstva blagovne znamke
  • Kontakt
  • Zaposlitve
  • Dogodki
  • Podcast
  • Blog
  • Stranke
  • Pravno • Zasebnost
  • Varnost
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now