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I can't create new user cause mail moderator issues

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Infranet, S.A.

I have odoo 12 CE on my own server every time a new user try to register i get this error 

Error:
Odoo Server Error

Traceback (most recent call last):
File "/opt/mesacadelclavo/odoo12/addons/auth_signup/models/res_users.py", line 150, in _create_user_from_template
return template_user.with_context(no_reset_password=True).copy(values)
File "/opt/mesacadelclavo/odoo12/addons/auth_signup/models/res_users.py", line 232, in copy
return sup.copy(default=default)
File "/opt/mesacadelclavo/odoo12/odoo/addons/base/models/res_users.py", line 558, in copy
return super(Users, self).copy(default)
File "/opt/mesacadelclavo/odoo12/odoo/models.py", line 4299, in copy
new = self.with_context(lang=None).create(vals)
File "<decorator-gen-194>", line 2, in create
File "/opt/mesacadelclavo/odoo12/odoo/api.py", line 440, in _model_create_single
return create(self, arg)
File "/opt/mesacadelclavo/odoo12/addons/digest/models/res_users.py", line 12, in create
user = super(ResUsers, self).create(vals)
File "<decorator-gen-192>", line 2, in create
File "/opt/mesacadelclavo/odoo12/odoo/api.py", line 440, in _model_create_single
return create(self, arg)
File "/opt/mesacadelclavo/odoo12/addons/sales_team/models/res_users.py", line 17, in create
user = super(ResUsers, self).create(vals)
File "<decorator-gen-130>", line 2, in create
File "/opt/mesacadelclavo/odoo12/odoo/api.py", line 440, in _model_create_single
return create(self, arg)
File "/opt/mesacadelclavo/odoo12/addons/auth_signup/models/res_users.py", line 216, in create
user = super(ResUsers, self).create(values)
File "<decorator-gen-129>", line 2, in create
File "/opt/mesacadelclavo/odoo12/odoo/api.py", line 440, in _model_create_single
return create(self, arg)
File "/opt/mesacadelclavo/odoo12/addons/mail/models/res_users.py", line 92, in create
self.env['mail.channel'].search([('group_ids', 'in', user.groups_id.ids)])._subscribe_users()
File "/opt/mesacadelclavo/odoo12/addons/mail/models/mail_channel.py", line 280, in _subscribe_users
mail_channel.write({'channel_partner_ids': [(4, pid) for pid in mail_channel.mapped('group_ids').mapped('users').mapped('partner_id').ids]})
File "/opt/mesacadelclavo/odoo12/addons/mail/models/mail_channel.py", line 260, in write
result = super(Channel, self).write(vals)
File "/opt/mesacadelclavo/odoo12/addons/mail/models/mail_thread.py", line 322, in write
result = super(MailThread, self).write(values)
File "/opt/mesacadelclavo/odoo12/addons/rating/models/rating.py", line 172, in write
result = super(RatingMixin, self).write(values)
File "/opt/mesacadelclavo/odoo12/odoo/models.py", line 3327, in write
self._write(store_vals)
File "/opt/mesacadelclavo/odoo12/odoo/models.py", line 3463, in _write
self._validate_fields(vals)
File "/opt/mesacadelclavo/odoo12/odoo/models.py", line 1109, in _validate_fields
check(self)
File "/opt/mesacadelclavo/odoo12/addons/mail/models/mail_channel.py", line 160, in _check_moderator_is_member
raise ValidationError(_("Moderators should be members of the channel they moderate."))
odoo.exceptions.ValidationError: ('Los moderadores deben ser miembros del canal que moderan.', None)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/opt/mesacadelclavo/odoo12/odoo/http.py", line 656, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/opt/mesacadelclavo/odoo12/odoo/http.py", line 314, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/opt/mesacadelclavo/odoo12/odoo/tools/pycompat.py", line 87, in reraise
raise value
File "/opt/mesacadelclavo/odoo12/odoo/http.py", line 698, in dispatch
result = self._call_function(**self.params)
File "/opt/mesacadelclavo/odoo12/odoo/http.py", line 346, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/opt/mesacadelclavo/odoo12/odoo/service/model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "/opt/mesacadelclavo/odoo12/odoo/http.py", line 339, in checked_call
result = self.endpoint(*a, **kw)
File "/opt/mesacadelclavo/odoo12/odoo/http.py", line 941, in __call__
return self.method(*args, **kw)
File "/opt/mesacadelclavo/odoo12/odoo/http.py", line 519, in response_wrap
response = f(*args, **kw)
File "/opt/mesacadelclavo/odoo12/addons/web/controllers/main.py", line 966, in call_button
action = self._call_kw(model, method, args, {})
File "/opt/mesacadelclavo/odoo12/addons/web/controllers/main.py", line 954, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "/opt/mesacadelclavo/odoo12/odoo/api.py", line 759, in call_kw
return _call_kw_multi(method, model, args, kwargs)
File "/opt/mesacadelclavo/odoo12/odoo/api.py", line 746, in _call_kw_multi
result = method(recs, *args, **kwargs)
File "/opt/mesacadelclavo/odoo12/addons/portal/wizard/portal_wizard.py", line 59, in action_apply
self.user_ids.action_apply()
File "/opt/mesacadelclavo/odoo12/addons/portal/wizard/portal_wizard.py", line 138, in action_apply
user_portal = wizard_user.sudo().with_context(company_id=company_id)._create_user()
File "/opt/mesacadelclavo/odoo12/addons/portal/wizard/portal_wizard.py", line 168, in _create_user
'company_ids': [(6, 0, [company_id])],
File "/opt/mesacadelclavo/odoo12/addons/auth_signup/models/res_users.py", line 153, in _create_user_from_template
raise SignupError(ustr(e))
odoo.addons.auth_signup.models.res_partner.SignupError: Los moderadores deben ser miembros del canal que moderan.
None

0
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Chris TRINGHAM

how i can remove the moderator access?

Avatar
Ermin Trevisan
Best Answer

To me this looks like your user template for new users is not correct. Please check the access rights of your user template and remove the moderator access.

0
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