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How to Integrate SKYPE Live chat button to Odoo online (Saas)

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Daniel Salazar

Hi!

I just find that Skype (skype manager) have a live chat button that can be used to receive powerful and easy to set up video calls and chat button on your website just copying and paste the code to my website.


I copy and paste this code into my website: 


But the chat bubble does not show 😔

Any recommendation here?

Thanks in advance! 😃


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Apple Mahmud
Best Answer

To integrate the Skype Live chat button into your Odoo website, you can follow these steps:

  1. Sign in to your Skype account and navigate to the Skype Manager.

  2. In the Skype Manager, go to the "Features" tab and click on "Add a feature or product" button.

  3. Search for "Skype buttons" and select "Skype buttons for your website".

  4. Customize the appearance of your chat button by selecting the desired options such as size, language, and theme.

  5. Once you're satisfied with the customization, click on the "Get Code" button.

  6. Copy the generated code provided by Skype.

  7. In Odoo, go to the page where you want to add the Skype chat button. This could be a specific webpage or a template.

  8. Edit the page and switch to HTML mode if available.

  9. Paste the Skype chat button code in the appropriate location within the HTML code.

  10. Save the changes and view your Odoo website.

If the chat bubble does not show up on your website after following these steps, there are a few troubleshooting steps you can try:

  1. Clear your browser cache: Sometimes, the old version of the website may be cached in your browser. Clearing the cache can help load the updated version with the chat button.

  2. Check for conflicting scripts or styles: Ensure that there are no conflicting scripts or styles on your website that may be preventing the chat button from displaying. This can be done by temporarily disabling other scripts or styles and checking if the chat button appears.

  3. Test on different browsers and devices: Verify if the chat button appears correctly on different browsers and devices. It's possible that there may be compatibility issues with certain browsers or devices.

If the issue persists, it's recommended to reach out to Skype support for further assistance. They can provide specific troubleshooting steps or insights into any known issues with the chat button integration.

Note: The integration steps provided are based on the information available at the time of writing and may be subject to change. It's always recommended to refer to the official documentation or support resources provided by Skype for the most up-to-date instructions.

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