CRM --> Configuration --> Settings

See also:

https://www.odoo.com/slides/slide/lead-generation-events-appointments-and-website-visitors-5581

Hi,

To capture a visitor’s IP address and location in CRM leads from a website form in Odoo 18 or 19, you can achieve it cleanly by inheriting the website_form controller instead of modifying core code. In your custom module, extend the _handle_website_form method from website_form.controllers.main.WebsiteForm to read the visitor’s IP using request.httprequest.remote_addr, then optionally use an external API (like ipapi.co) to resolve it into city and country. Before calling super(), add these values (e.g., visitor_ip, visitor_city, visitor_country) into the kwargs dictionary so they’re saved automatically on the created crm.lead record. Finally, define matching fields in the crm.lead model to store the captured data.

Hope it helps.

Hello,
You can catch the visitor IP using:
request.httprequest.environ.get('REMOTE_ADDR')

Hope it helps.