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1 Odgovori
855 Prikazi

HOLA! 

REALICE ENCUESTAS A MIS CLIENTES A TRAVES DE LA APP, SOLO QUSIERA SABER CÓMO SÉ QUIENES LA HAN RESPONDIDO.
ME ARROJA UN TOKEN DE IDENTIFCACIÓN, PERO NO DESDE QUE CORREO O NUMERO CELULAR INGRESARON.


GRACIAS.

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Best Answer

Hi,

In Odoo, the survey module generally allows you to collect responses anonymously to encourage honest feedback. However, if you want to identify respondents, you can customize your survey to include questions for collecting their email address or phone number.

Here are some steps you can follow to capture respondent identification in Odoo Surveys:

  1. Edit Survey:
    • Go to the Odoo dashboard.
    • Navigate to the Survey app.
    • Find and open the survey you want to modify.
  2. Add Identification Questions:
    • Edit the survey and add questions to collect information such as email or phone number.
    • Drag and drop the "Text" or "Email" question types into your survey.
    • Configure these questions to be required if necessary.
  3. Set Up Survey Public Link:
    • If you're sharing the survey via a public link, make sure the link is configured to capture respondent information.
    • Go to the survey settings and check for options related to respondent identification.
  4. Check Survey Responses:
    • After respondents complete the survey, you can view the responses in the Odoo Survey app.
    • Look for the answers to the identification questions to identify respondents.


Hope it helps

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