Skip to Content
Menu
You need to be registered to interact with the community.
This question has been flagged
2 Odgovori
2492 Prikazi

Hello, 

I want to edit the general settings of our company. When I want to update the info, or update any other settings in the general settings I get the error message. 

"The following fields are invalid: SMS Template"

Does anyone know how I can fix this? Do i have to change something? I am not using the SMS Template at all. Can I deactivate it somehow?


Thank you in advance,

Joe



Avatar
Opusti

I am also having the same error
Have you solved the problem?

Best Answer

Hi, 
I encountered a similar error as you did. The reason is that I deleted all the SMS templates in Settings -> Technical -> SMS templates, thinking I didn't need them.


However, after deleting them, I encountered the same error as you. I searched in General settings and found out that there was a required SMS template field without a value because I had deleted all the SMS templates. I found this field under the Inventory tab -> Shipping -> SMS Confirmation. At this point, I just needed to uncheck the SMS Confirmation box, and it worked.


Good luck!

Avatar
Opusti
Best Answer

Hi,

In the general settings page there is a required field "SMS Template" for which the value is not set. First find the field where it is located, may be in sales or purchase,  using the search bar, search for it and set the value for the field and save.

Thanks

Avatar
Opusti
Related Posts Odgovori Prikazi Aktivnost
2
jun. 25
615
0
apr. 25
811
0
jan. 25
1083
1
jun. 24
2061
0
feb. 24
1257