Skip to Content
Odoo Menu
  • Prijavi
  • Try it free
  • Aplikacije
    Finance
    • Knjigovodstvo
    • Obračun
    • Stroški
    • Spreadsheet (BI)
    • Dokumenti
    • Podpisovanje
    Prodaja
    • CRM
    • Prodaja
    • POS Shop
    • POS Restaurant
    • Naročnine
    • Najem
    Spletne strani
    • Website Builder
    • Spletna trgovina
    • Blog
    • Forum
    • Pogovor v živo
    • eUčenje
    Dobavna veriga
    • Zaloga
    • Proizvodnja
    • PLM
    • Nabava
    • Vzdrževanje
    • Kakovost
    Kadri
    • Kadri
    • Kadrovanje
    • Odsotnost
    • Ocenjevanja
    • Priporočila
    • Vozni park
    Marketing
    • Družbeno Trženje
    • Email Marketing
    • SMS Marketing
    • Dogodki
    • Avtomatizacija trženja
    • Ankete
    Storitve
    • Projekt
    • Časovnice
    • Storitve na terenu
    • Služba za pomoč
    • Načrtovanje
    • Termini
    Produktivnost
    • Razprave
    • Odobritve
    • IoT
    • Voip
    • Znanje
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industrije
    Trgovina na drobno
    • Book Store
    • Trgovina z oblačili
    • Trgovina s pohištvom
    • Grocery Store
    • Trgovina s strojno opremo računalnikov
    • Trgovina z igračami
    Food & Hospitality
    • Bar and Pub
    • Restavracija
    • Hitra hrana
    • Guest House
    • Beverage Distributor
    • Hotel
    Nepremičnine
    • Real Estate Agency
    • Arhitekturno podjetje
    • Gradbeništvo
    • Estate Management
    • Vrtnarjenje
    • Združenje lastnikov nepremičnin
    Svetovanje
    • Računovodsko podjetje
    • Odoo Partner
    • Marketinška agencija
    • Law firm
    • Pridobivanje talentov
    • Audit & Certification
    Proizvodnja
    • Tekstil
    • Metal
    • Pohištvo
    • Hrana
    • Brewery
    • Poslovna darila
    Health & Fitness
    • Športni klub
    • Trgovina z očali
    • Fitnes center
    • Wellness Practitioners
    • Lekarna
    • Frizerski salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Sistemi sončne energije
    • Izdelovalec čevljev
    • Čistilne storitve
    • HVAC Services
    Ostali
    • Neprofitna organizacija
    • Agencija za okolje
    • Najem oglasnih panojev
    • Fotografija
    • Najem koles
    • Prodajalec programske opreme
    Browse all Industries
  • Skupnost
    Learn
    • Tutorials
    • Dokumentacija
    • Certifikati
    • Šolanje
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Prenesi
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Dogodki
    • Prevodi
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Sklici kupca
    • Podpora
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Določanje cen
  • Pomoč

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Knjigovodstvo
  • Zaloga
  • PoS
  • Projekt
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Ključne besede (View all)
odoo accounting v14 pos v15
About this forum
Pomoč

Don't send automatic e-mail when confirming quotation?

Naroči se

Get notified when there's activity on this post

This question has been flagged
mailportalmail_threadodoo8.0
3 Odgovori
9305 Prikazi
Avatar
Yenthe Van Ginneken (Mainframe Monkey)

Hi guys,

When you have portal activated you'll get an automatic e-mail saying something along these lines:

 Quotation confirmed
    • Customer: Yenthe
    • Untaxed Amount: 1.

The problem is that I do not want this message to be e-mailed. Any message should be e-mailed to the customer when the portal is active, except this one.
The message is made by the function format_message in mail/mail_thread.py:

 def format_message(message_description, tracked_values):
            message = ''
            if message_description:
                message = '<span>%s</span>' % message_description
            for name, change in tracked_values.items():
                message += '<div> &nbsp; &nbsp; &bull; <b>%s</b>: ' % change.get('col_info')
                if change.get('old_value'):
                    message += '%s &rarr; ' % change.get('old_value')
                message += '%s</div>' % change.get('new_value')
            return message
        if not tracked_fields:
            return True

This function posts the message to the view (in the chatter) but the problem is that somewhere else an action is triggered to send this message as an e-mail to the user.

So, my question, how can I / what is the best way to prevent this message to be send by email but allow anything else to be e-mailed to the customers?

Thanks,
Yenthe

1
Avatar
Opusti
Avatar
Yenthe Van Ginneken (Mainframe Monkey)
Avtor Best Answer

Hi guys,

Found the solution myself. In the module mail is a Python file named mail_thread. In mail_thread.py is a function def message_track(self, cr, uid, ids, tracked_fields, initial_values, context=None): and inside this function you will find the following code:

 for subtype in subtypes:
                subtype_rec = self.pool.get('ir.model.data').xmlid_to_object(cr, uid, subtype, context=context)
                if not (subtype_rec and subtype_rec.exists()):
                    _logger.debug('subtype %s not found' % subtype)
                    continue
                message = format_message(subtype_rec.description if subtype_rec.description else subtype_rec.name, tracked_values)
                self.message_post(cr, uid, browse_record.id, body=message, subtype=subtype, context=context)
                posted = True
            if not posted:
                message = format_message('', tracked_values)
                self.message_post(cr, uid, browse_record.id, body=message, context=context)

When you change the message variable in the first if condition there will be no more automatic messages e-mailed, not even when the portal is activated.Result:

 for subtype in subtypes:
                subtype_rec = self.pool.get('ir.model.data').xmlid_to_object(cr, uid, subtype, context=context)
                if not (subtype_rec and subtype_rec.exists()):
                    _logger.debug('subtype %s not found' % subtype)
                    continue
                message = format_message('', tracked_values)
                self.message_post(cr, uid, browse_record.id, body=message, context=context)
                posted = True
            if not posted:
                message = format_message('', tracked_values)
                self.message_post(cr, uid, browse_record.id, body=message, context=context)
0
Avatar
Opusti
Avatar
Axel Mendoza
Best Answer

You could read more about that here:

https://www.odoo.com/es_ES/forum/help-1/question/adding-messages-subtypes-for-product-changes-v7-91170#answer-91171

In your case you could disable that tracking of the needed fields just defining the field name in the _track dict with a lambda function that returns False like:

_track = {
    'field': {
'sale.mt_quotation.anything': lambda self, cr, uid, obj, ctx=None: False,
}
}
0
Avatar
Opusti
Axel Mendoza

it will have the same results like you have with the change, the difference is that you need to define all the field tracked in your model in the _track dict

Ehtesham

I am facing the same issue, I want to mute only email for this subtype message "Quotation Confirmed". Trying your method now.

Ehtesham

Thanks, I just tried and it works as expected however I don't want to include all fields in my child model. I just want 'sale.mt_order_confirmed' to be set false. So in my child model instead of this _track = { 'state': { 'sale.mt_order_confirmed': lambda self, cr, uid, obj, ctx=None: False, 'sale.mt_order_sent': lambda self, cr, uid, obj, ctx=None: obj.state in ['sent'] }, } I want something like this _track['state']['sale.mt_order_confirmed'] = lambda self, cr, uid, obj, ctx=None: False Excuse my syntax I am new to Python, I just want to change the targeted field's specific state. just to be future proof.

Axel Mendoza

Then you are ready to vote the answer :). The other scenario that you describe require the extension of the message_track method in your model extension to support that behavior

Avatar
Roman Gsponer
Best Answer

If anyone wants to prevent from sending quotations (no matter if it's a portal-user or not) you can use this:


class NoQuotationSaleOrder(models.Model):
_inherit = 'sale.order'

@api.multi
def action_quotation_send(self):
self.ensure_one()

if self.state != "sale":
return False

# Use this if you want to use the access token in your email-template:
self._portal_ensure_token()

return super(NoQuotationSaleOrder, self).action_quotation_send()


0
Avatar
Opusti
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Prijavi
Related Posts Odgovori Prikazi Aktivnost
Odoo 8 mail problems: Admin receives all messages / notification of new mails not working
mail odoo8.0
Avatar
0
jul. 16
4111
'NoneType' object has no attribute 'id' on incoming mail server action.
mail mail_thread incomingemail
Avatar
0
jun. 21
4310
Correct way to use multiple outgoing mailservers for multiple users? Solved
mail mailserver odoo8.0
Avatar
Avatar
1
apr. 21
13089
How to disable auto-add followers in discussion groups - copy solution from mail_thread.py?
follower mail odoo8.0
Avatar
Avatar
Avatar
2
mar. 16
10508
odoo v8 mail_thread displaying received html email with table inside, table width wider than parent div width
mail v8 css mail_thread
Avatar
1
jul. 16
4707
Community
  • Tutorials
  • Dokumentacija
  • Forum
Open Source
  • Prenesi
  • Github
  • Runbot
  • Prevodi
Services
  • Odoo.sh Hosting
  • Podpora
  • Nadgradnja
  • Custom Developments
  • Izobraževanje
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Sredstva blagovne znamke
  • Kontakt
  • Zaposlitve
  • Dogodki
  • Podcast
  • Blog
  • Stranke
  • Pravno • Zasebnost
  • Varnost
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now