I am using Odoo14, and one user had activated 2FA. He lost his phone and is not able to log in again. Is it possible to disable 2FA for that user from the Admin account?
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You can do it using from database.Use this query.
update res_users set totp_secret='' where login='loginname.com';
Hi,
It is possible to deactivate the 2FA from the Admin account for a user.
for that (In Admin account):-
->Go to settings > users
->Select the user in list view
->Click on Action button
->Then Click the Disable TOTP on users.
Regards.
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