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This question has been flagged
usersodooodoo16features
1 Odgovori
2875 Prikazi
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Severin Schulz

Using Odoo 16, I am trying to access the user menu from setting (under users and groups). 

This results in the following message:

UncaughtPromiseError
Uncaught Promise > Missing field string information for the field 'sel_groups_35_36_88' from the 'res.users' model
Error: Missing field string information for the field 'sel_groups_35_36_88' from the 'res.users' model
processArch/https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6623:258
traverse@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:201
traverse/https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:250
each@https://odoo\.xxxx\.xx/web/assets/8002\-955cc1b/web\.assets_common\.min\.js:173:157
traverse@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:211
traverse/https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:250
each@https://odoo\.xxxx\.xx/web/assets/8002\-955cc1b/web\.assets_common\.min\.js:173:157
traverse@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:211
traverse/https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:250
each@https://odoo\.xxxx\.xx/web/assets/8002\-955cc1b/web\.assets_common\.min\.js:173:157
traverse@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:211
traverse/https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:250
each@https://odoo\.xxxx\.xx/web/assets/8002\-955cc1b/web\.assets_common\.min\.js:173:157
traverse@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:211
traverse/https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:250
each@https://odoo\.xxxx\.xx/web/assets/8002\-955cc1b/web\.assets_common\.min\.js:173:157
traverse@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:211
traverse/https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:250
each@https://odoo\.xxxx\.xx/web/assets/8002\-955cc1b/web\.assets_common\.min\.js:173:157
traverse@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6618:211
processArch@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6622:188
generateLegacyLoadViewsResult@https://odoo\.xxxx\.xx/web/assets/8003\-0488dac/web\.assets_backend\.min\.js:6620:117
start/loadViews/cache\[key\]https://odoo.xxxx.xx/web/assets/8003-0488dac/web.assets_backend.min.js:5657:447

I tried to locate the field in question but wasn't able to. I was facing a similar issue a couple of weeks ago as well and opened a support ticket, but the issue resolved itself after a couple of days before they got back to me.

Thanks for any help.

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Niyas Raphy (Walnut Software Solutions)
Best Answer

HI,

If this is not solved yet, just make sure you are having the latest source code of odoo 16 and ensure custom codes are not causing any sort of issues.

You can duplicate the db and create a new db and try upgrading the base module and see if it resolves the issue. If yes, apply same in the current db.

Thanks

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