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Automatized task doesn't read a field created in studio

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automatic_emailstudioautomatic-action
2408 Prikazi
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Diego Avila

Dear all, I apologize if our query is dumb because we don't come from a technical background :

we are trying to automatize a task, in which an email is sent when it is moved from one stage to another. The commands and actions are correctly set, because when we place an specific user, everything works perfectly. And when we place a generic user that feeds from the asignee field, the email is also sent correctly.

The problem is that we need the email to be sent to user specified in new fields that we created in the task via studio: PM or Quality Analist. And we can't get the action to feed from these fields: we are placing the field code in the "name of user field" field (for instance: x_studio_many2one_field_QZ40v

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