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1 Odgovori
1894 Prikazi

I could not find any backup data menu and data is dropped after 3 days of creation. 

Is there reason of dropping data automatically and no backup menu on branch?

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Opusti
Best Answer

Hi,

Odoo.sh takes auto backup daily and if you need to access it, you can see it from the backup's tab, also make sure to have proper access rights(Admin) to the odoo sh project.



Regarding automatic dropping of data, may be there is some custom codes responsible for this issue ? If you think, you can find the real cause of the issue, raise a support ticket and let odoo support guide you on the same:  https://www.odoo.com/help


Thanks

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Avtor

Hello!

I guess backup is not supported for development step unfortunately.
Thanks a lot.

Do you know any reason why data is dropped after 3 days of creation automatically for development step?

so its development branch, am not sure about the number of days, but yes, automatic data dropping is there in the development branches.

Avtor

Thanks a lot!