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After Load Data Demo

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IT TECHNO SOLUTINDO

Odoo Server Error

RPC_ERROR

Odoo Server Error

Occured on ultratech.odoo.com on model ir.demo and id 11 on 2025-06-01 17:40:06 GMT

Traceback (most recent call last):
  File "/home/odoo/src/odoo/saas-18.3/odoo/modules/loading.py", line 91, in load_demo
    with env.cr.savepoint(flush=False):
  File "/home/odoo/src/odoo/saas-18.3/odoo/sql_db.py", line 116, in __exit__
    self.close(rollback=exc_type is not None)
  File "/home/odoo/src/odoo/saas-18.3/odoo/sql_db.py", line 120, in close
    self._close(rollback)
  File "/home/odoo/src/odoo/saas-18.3/odoo/sql_db.py", line 128, in _close
    self._cr.execute('RELEASE SAVEPOINT "%s"' % self.name)
  File "/home/odoo/src/odoo/saas-18.3/odoo/sql_db.py", line 422, in execute
    self._obj.execute(query, params)
psycopg2.errors.InvalidSavepointSpecification: savepoint "6b5b7b72-3f0f-11f0-8460-42010a940fd7" does not exist


During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/odoo/src/odoo/saas-18.3/odoo/tools/cache.py", line 124, in lookup
    r = d[key]
        ~^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/tools/lru.py", line 57, in __getitem__
    val = self._values[key]
          ~~~~~~~~~~~~^^^^^
KeyError: ('ir.model.data', <function IrModelData._xmlid_lookup at 0x778ee0117e20>, 'base.demo_failure_todo')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/odoo/src/odoo/saas-18.3/odoo/http.py", line 2034, in _transactioning
    return service_model.retrying(func, env=self.env)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/service/model.py", line 164, in retrying
    result = func()
             ^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/http.py", line 2001, in _serve_ir_http
    response = self.dispatcher.dispatch(rule.endpoint, args)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/http.py", line 2263, in dispatch
    result = self.request.registry['ir.http']._dispatch(endpoint)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/addons/base/models/ir_http.py", line 349, in _dispatch
    result = endpoint(**request.params)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/http.py", line 757, in route_wrapper
    result = endpoint(self, *args, **params_ok)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/addons/web/controllers/dataset.py", line 38, in call_button
    action = call_kw(request.env[model], method, args, kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/service/model.py", line 84, in call_kw
    result = method(recs, *args, **kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/custom/trial/saas_trial/models/ir_demo.py", line 17, in install_demo
    return super(IrDemo, self).install_demo()
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/decorator.py", line 232, in fun
    return caller(func, *(extras + args), **kw)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/addons/base/models/ir_module.py", line 67, in check_and_log
    return method(self, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/addons/base/models/ir_demo.py", line 14, in install_demo
    odoo.modules.loading.force_demo(self.env)
  File "/home/odoo/src/odoo/saas-18.3/odoo/modules/loading.py", line 121, in force_demo
    load_demo(env, package, {}, 'init')
  File "/home/odoo/src/odoo/saas-18.3/odoo/modules/loading.py", line 100, in load_demo
    todo = env.ref('base.demo_failure_todo', raise_if_not_found=False)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/orm/environments.py", line 162, in ref
    res_model, res_id = self['ir.model.data']._xmlid_to_res_model_res_id(
                        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/addons/base/models/ir_model.py", line 2186, in _xmlid_to_res_model_res_id
    return self._xmlid_lookup(xmlid)
           ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/decorator.py", line 232, in fun
    return caller(func, *(extras + args), **kw)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/tools/cache.py", line 131, in lookup
    value = self.method(*args, **kwargs)
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/odoo/src/odoo/saas-18.3/odoo/addons/base/models/ir_model.py", line 2176, in _xmlid_lookup
    self.env.cr.execute(query, [module, name])
  File "/home/odoo/src/odoo/saas-18.3/odoo/sql_db.py", line 422, in execute
    self._obj.execute(query, params)
psycopg2.errors.InFailedSqlTransaction: current transaction is aborted, commands ignored until end of transaction block


The above server error caused the following client error:
RPC_ERROR: Odoo Server Error
    RPC_ERROR
        at makeErrorFromResponse (https://ultratech.odoo.com/web/assets/b25d0c1/web.assets_web.min.js:3056:163)
        at XMLHttpRequest.<anonymous> (https://ultratech.odoo.com/web/assets/b25d0c1/web.assets_web.min.js:3062:13)
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Moaaz Gafar
Best Answer

Hi 

Solutions

  1. Database Connection Reset: Restart the Odoo service to clear any stuck database connections and transaction states.
    Systemctl restart postgresql.service 

Systemctl restart odoo.service

then :

  1. Go to Apps menu
  2. Remove the "Apps" filter to show installed modules
  3. Find the "base" module and try updating it
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