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How to send a follow-up mail to the people that bought a certain product

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DENCK INNOVATIONS

Hi everybody. We are launching our product in the end of this year and to encourage people to "test fit" if our product fits in their homes, we are going to offer them a free "fitting tool" that they can order through our e-commerce.

I want to create a follow-up mail that if the person who ordered the free fitting tool didn't buy our main product within 10 days after receiving the fitting guide, to give them for example 10% extra discount on the main product.

How do you set the criteria in "marketing automation" to get all the people that bought product  X.


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Nadine Schmidt
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