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Keynote - Vision & Strategy
Fabien PinckaersGereed
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Opening Keynote - Unveiling Odoo 17
Fabien PinckaersGereed
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What's New in Knowledge?
Luc NailisGereed
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Optimize Your Pricing Strategy: Odoo Price List Management
Chloé BergerGereed
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Libérer votre potentiel en matière de conseil : Élever votre cabinet d'expertise comptable grâce à la plateforme intégrée d'Odoo
Jérôme Adnet & Grégory BellemontGereed
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How to Retain Top Talent?
Mathilde Verlaine & De Vogeleer CharlineGereed
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Odoo Expert Tips and Tricks: Navigating Success in Service Operations
Bianca AmatoGereed
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Discover the New Rooms Application
Luc NailisGereed
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Odoo Email Communication II: Let's Practice! Hands-On Techniques & Best Practices
Baptiste Vergote & Quentin CoussementGereed
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Become an Odoo eLearning Pro in Just 20 Minutes
Emilie SmetsGereed
David Kahn is a services expert at Odoo with international experience in implementing the system. If you see him in the halls, don't hesitate to say hi.
We all know that the client is king and that customer service can make or break a business regardless of the industry. In Odoo not only do we follow that mantra but we strive to provide customers with the right tools to maintain and develop customer relationships. Enter in: The Helpdesk App.
In this talk we will go through the nightmarish scenario of having endless customer support tickets, multiple teams to manage, special SLA policies for our clients and maintaining a high standard of quality throughout every step of the process. Nightmarish, if we don't have Odoo of course. With Odoo we will see how this process is nothing but a walk in the park.