-
Opening Keynote - Unveiling Odoo 14
Fabien PinckaersCompletata
-
Keynote - Vision & Strategy
Fabien PinckaersCompletata
-
Customize Payroll Benefits on the Salary Configurator
Charlotte TrigauxCompletata
-
Appraisals: Measure Employees Performance with Goals and Surveys
Roger QiuCompletata
-
Simplify Your Payroll with Work Entries
Charlotte TrigauxCompletata
-
What's New in Odoo 14 Studio?
Brett HydemanCompletata
-
Attract Talent with Referrals and Recruitment Tools
Hunter StoehrCompletata
-
Odoo Spreadsheet: Advanced Features
Nicolas BassineCompletata
-
Online Events: Organise, Promote and Sell
Luc NailisCompletata
-
Studio: Approvals and Workflows
Parth R. SukhadiaCompletata
Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!
As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!
In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:
- Refunds (issue credit notes from tickets);
- Repairs (generate repair orders for broken items from tickets);
- Coupons (grant promotional coupons from tickets);
- Returns (return products from tickets);
- Integration with the Field Service app.
Join us!