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Opening Keynote - Unveiling Odoo 16
Fabien PinckaersHecho
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Smart Analytics: A smart way to integrate Business Intelligence into Odoo
Berwart LouisHecho
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Managing vendor prepayments effortlessly
Stephan KellerHecho
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Development of Odoo's serious gaming: the technical challenges encountered
Bernard Letourmy & Nicolas RossetHecho
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How to do ambitious accounting on the German market
Mathias NeefHecho
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Accounting Payable Cycle with Odoo
Paolo MarcantoniHecho
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Easily transform XML documents into Odoo documents
Stephan KellerHecho
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Integrating a custom product configurator to the eCommerce app
Joachim Roekens & Pierre RosmeulenHecho
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On-the-job training: speed up your onboarding process with Aroolla
Luc Maurer and Ulysse RosseletHecho
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Manage your employees' time more efficiently
Dominik RüttiHecho
Lukas has been working for braintec for three years, managing various Odoo projects in different industries: from retail via customer care to public transportation and even administration of authorities.
He started his career as a project manager in a big Swiss retail company, where he managed numerous projects, including introducing a new ERP system. That's when he decided to switch sides and become a consultant for business software.
Brain-tec developed an extension to the Helpdesk app to make the balanced ticket assignation more intelligent. It adds skills of the user and its attendance state as conditions relevant for assigning tickets. The module also provides the possibility to add a maximum number of tickets a user can be assigned.
The talk might be interesting for after-sales organizations that manage many agents (users) and customers (tickets).
