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How to configure eBay in Odoo?

Create eBay tokens

In order to create your tokens, you need to create a developer account on the developer portal. Once you are logged in, you can create Sandbox Keys and Production Keys by clicking on the adequate buttons.

After the creation of the keys, you can get the user token. To do so, click on the Get a User Token link in the bottom of the page. Go through the form, log in with you eBay account and you will get the keys and token needed to configure the module in Odoo.

Set up tokens in Odoo?

To set up the eBay integration, go to Sales ‣ Configuration ‣ Settings.

First choose if you want to use the production or the sandbox eBay Site. Then fill in the fields Developer Key, Token, App Key, Cert Key. Apply the changes.

Once the page is reloaded, you need to synchronize information from eBay. Push on Sync countries and currencies, then you can fill in all the other fields.

When all the fields are filled in, you can synchronize the categories and the policies by clicking on the adequate buttons.

Using the updated synchronisation method

If you have a lot of products, the eBay API can sometimes refuse some synchronization calls due to a time-based limit on the number of requests that eBay enforces.

To fix this issue, a new implementation mechanism has been developped; however this updated mechanism is disabled by default to avoid having the 2 systems running in parallel in existing installations.

To switch to the new synchronization mechanism:

  1. Enable the Developer mode.
  2. Go to Settings ‣ Technical ‣ Scheduled Actions
  3. Archive the old synchronization actions (both are named Ebay: update product status)
  4. Activate the new synchronization actions (Ebay: get new orders which runs every 15min by default and Ebay: synchronise stock (for ‘get new orders’ synchronisation) which runs once a day per default)
  5. Ensure that the Next Execution Date for both these actions are in the near future

Starting with the next execution date, the new method will be used instead of the old one.