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Unable to match invoices to payments. odoo18.

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accountingjournalpaymentsodooon-premise
2 Besvarelser
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Rad Zie

Hi Everyone,

I am testing new odoo 18 instance on-premise.

I have added all needed journals: Card, Bank, Cash.

I first saw the problem while creating the first invoice. Whatever I do there is always Amount Due at the bottom. No payment to match / reconcile with it. I can click on Pay button and take payments x times. Payment is not adding towards invoice amount due. I can see all those payments linked in the box at the top! But invoice stay with due amount untouched.

Same customer, same memo under payment details. 

What I have found so far: 

  1. Payments DOES NOT register in the Journal Entry ! Only invoices are visible in the Journal. No filters applied. 
  2. The only place I can see the payments is the : Accounting->Customers->Payments
  3. All the payments have sequence start with PAYxxxxx not CSH1/2024/00001 or BNK1/2024/00001 

On the tutorial movies about accounting in odoo18 all seem to work all right. So it has to be my configuration. It's quite new instance, but I have no idea where to look now and I dont know what else should I add to you to resolve it.


Please help as I have not seen such behaviour in odoo 17.


0
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Kassér
ChrisB_USA

I am also very interested in a response to this post. I have run into the same situation. Additional information on my instance is that it is Community Edition. I have found indications (from Meta AI answers) that the recording of payments has been simplified in Odoo 18 but I have not found any official documentation or details.

I can see in the Odoo database that there is now an account_payment table, and payments are recorded there, and NOT in the account_move and account_move_line tables.

Is this possibly incomplete in the Community edition?

Ray Carnes (ray)

Payments now only have Journal Entries when reconciled. If you prefer the previous way of working add Outstanding Accounts to your Payment Journals and Entries will be created. With this optional configuration things will work like they did before.

nebuloniangelo

OK

Vpsi

Bonne réponse Rad Zie Merci

Avatar
Rad Zie
Forfatter Bedste svar

Hi all, 

I manage to get Invoice payments to work in Odoo 18 as it was in Odoo 17.

As Ray said, you need to do some additional work and the official Odoo 18 documentation is not yet revised. 

This is what I did:

1. Go to: Accounting -> Configuration -> Chart of Accounts



2. Create two new accounts : "Outstanding Receipts" and "Outstanding Payments". Type: Current Assets. Allow Reconciliation: Yes. I used codes: 120003 and 120004.



3. Go to: Accounting -> Configuration -> Journals



4. Open Journal you want to use the intermediate "Outstanding" account. Here I choose CASH.




5. Click the Incoming Payments tab and choose our new 120003 Outstanding Receipts account in Outstanding Receipts accounts column.



6. Click the Outgoing Payments tab and choose our new 120004 Outstanding Payments account in Outstanding Receipts accounts column.


Done.

Now if you click the PAY button in the invoice view, the payment will be created in the Journal and automatically reconciled with the invoice.

These Outstanding accounts must then be reconciled with the actual bank entries to mark the invoice as PAID, which is a standard and familiar procedure.

You must repeat this process for each payment method (Journal) required: Card, Cash, Bank, Stripe, etc. You may use the same 120003 / 120004 Outstanding accounts or create a new pair for each payment (Journal).


I hope this will help you until the Odoo documentation is updated.


Best regards,

Radoslaw Ziegler

3
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Kassér
Kylie Grant

Rad Zie, thank you very much for sharing this solution.

Ray Carnes (ray)

What a great answer

Adham Samy

What if I don't want to use an outstanding account?

Avatar
François Goethals
Bedste svar

Hi Rad,

All you said is correct, but I notice the reconciliation panel is broken when outstanding accounts are used.

Despite the two amounts matches and shall be reconciled, the "Validate" button remains forever disabled.

Any solution to that ?

Jérôme

0
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Kassér
Ray Carnes (ray)

The Bank Suspense Account is already used during reconciliation. You can't use it as an Outstanding Account. Create a dedicated Account or Accounts.

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