Can't open POS session

Question

I have a customer with more than 14000 products available on POS.
If I try to open a session whith a few products it works fine.
When all the 14000 products are available on POS it throws this:

/An error occurred
while loading the Point of sale:/
/Connection to /web/dataset/call_kw/pos.session/load_pos_data/
/Couldn’t be
established or was interrupted/

What can I do? Is there a límit on the number of products loaded on POS?

Waleed Ali Mohsen · Accepted Answer

Hello,
If you are using Odoo 17 or above, the default value for the limit of product loaded when open POS session is 20000 but you can set the limit of product loaded when open the POS session as below:
You have to login to Odoo with Admin account. Enable developer mode. Go to the Settings app > Technical > Parameters > System parameters.  Create a new parameter:   	 ​ 	 ​Key: *point_of_sale.limited_product_count*
Value: *(Number of products to load)*
image [2]

The other products will be upload

Josep Anton Belchi Riera · Answer

Thanks!
I set a limit of 5000 products and the POS starts successfully.

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