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I have connected out email with Exchange Online following the article about connecting Microsoft Outlook 365 to ODOO with Azure OAuth with Odoo 17.0
But when I connect successfully, I do not get any email retrieved. The logs indicate that the connection was successful with 0 messages sent/received. There are many email in the inbox of the account I am connecting to.
Any suggestions on what the problem could be?
Thanks,
Jeff
How can we add anything to the header when the incoming emails are from outside the organization (the public)?
I don't think you can!
But Maybe you can add manually a mail in Odoo with the outlook plugin (I never used this plugin):
https://www.odoo.com/documentation/17.0/applications/general/integrations/mail_plugins/outlook.html
Hello Jeff,
I think your email should not be marked as read when Odoo looks the mailbox and the email must have in his header the variable "X-Odoo-Objects" which allow Odoo to associate the email to an Odoo record.
Without these conditions odoo doesn't import the email.
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