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Keynote - Vision & Strategy
Fabien PinckaersHotovo
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Opening Keynote - Unveiling Odoo 17
Fabien PinckaersHotovo
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Perspectives stratégiques : Maîtriser les indicateurs de performance avec la comptabilité analytique d'Odoo
Raphaël MoreauHotovo
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How to Retain Top Talent?
Mathilde Verlaine & De Vogeleer CharlineHotovo
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What's New in Project?
Barbara AriasHotovo
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Field Services Excellence: Delivering Outstanding On-Site Support
Adrien de Foy (adde)Hotovo
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Beyond Transparency: Ensuring Product Traceability in Your Inventory
Michaël RichardHotovo
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Packaging Precision: Exploring Endless Possibilities in Inventory Management
Caroline RenouprezHotovo
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Lead Times Made Simple: Streamlining Inventory Processes for Smooth Operations
Charlotte Remacle & Ana Catherine Lozano GilHotovo
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Become an Odoo eLearning Pro in Just 20 Minutes
Emilie SmetsHotovo
David Kahn is a services expert at Odoo with international experience in implementing the system. If you see him in the halls, don't hesitate to say hi.
We all know that the client is king and that customer service can make or break a business regardless of the industry. In Odoo not only do we follow that mantra but we strive to provide customers with the right tools to maintain and develop customer relationships. Enter in: The Helpdesk App.
In this talk we will go through the nightmarish scenario of having endless customer support tickets, multiple teams to manage, special SLA policies for our clients and maintaining a high standard of quality throughout every step of the process. Nightmarish, if we don't have Odoo of course. With Odoo we will see how this process is nothing but a walk in the park.