Revolutionizing Industrial Operations: BSEZ’s Success with Odoo

Bangladesh Special Economic Zone​

Company Name: Bangladesh Special Economic Zone​​
Country: Bangladesh​
Industry: Construction​
Main Apps:Project, Subscriptions, Rental,​ Expenses, Purchase, Inventory
Number of Odoo Users: 19​
Odoo Customer Success Manager: Afraa Anam​
Odoo Implementing Partners:Brain Station​

Bangladesh Special Economic Zone (BSEZ) is setting new standards in industrial development in Bangladesh with its world-class infrastructure and high-quality services. As a key player in this sector, BSEZ needed an efficient solution to manage its day-to-day operations. In this customer success story, Yuri Hayaka, the Tenant Support Team Leader at BSEZ, shares how Odoo transformed their business processes, making them faster, more organized, and ultimately more cost-effective.

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1. About BSEZ: BSEZ is an industrial park that operates with international standards, boasting top-tier infrastructure to support businesses in Bangladesh. The company is backed by prominent shareholders: Sumitomo Corporation, the Government of Japan, and the Government of Bangladesh. With such significant stakeholders and a mission to provide seamless support to tenants, BSEZ needed a reliable, scalable, and efficient system to manage its diverse operations.

2. Challenges Before Odoo: Before implementing Odoo, BSEZ relied on Excel to maintain key operational data, including records from procurement and human resources. However, managing such information in Excel led to scattered data, making it difficult for the team to access a comprehensive overview of business activities across departments. This fragmented approach slowed down processes and introduced inefficiencies, particularly when generating invoices for tenants in the economic zone.

3. Odoo Implementation: Once BSEZ implemented Odoo, the transformation was immediate. The platform allowed BSEZ to issue invoices seamlessly for various charges like utility fees, rental fees, and maintenance charges. What once required numerous manual calculations and paperwork in Excel was now streamlined into a single, integrated system. Odoo’s intuitive design helped BSEZ generate reports from multiple departments—giving them a holistic view of their business in one place.

4. Benefits of Using Odoo: Odoo’s flexible and customizable platform provided numerous advantages for BSEZ. Key highlights include:

• Cost Efficiency: Odoo offered a cost-effective solution compared to other ERP systems, reducing BSEZ’s operational costs.
• User-Friendly Interface: The software’s user-friendly nature made it easy for BSAZ employees to navigate and use effectively, saving them time and effort.
• Integration Across Departments: Odoo enabled smooth integration across various departments, such as HR and procurement, allowing for easy access to records and better decision-making.
• Customizable Features: One of Odoo’s standout features is its customization capabilities. As BSEZ’s operations grow and evolve, Odoo can be tailored to meet their specific business needs, offering a flexible system that grows with them.

5. Time-Saving and Efficiency: Odoo also proved to be a significant time-saver for BSEZ. Prior to Odoo, issuing invoices and processing information required extensive manual input and calculations. Now, with Odoo, these processes are automated, reducing the time and resources spent on these tasks. The reduction in paperwork and the improved organization of data enabled BSAZ to focus more on tenant relations and less on administrative burdens.

6. Looking Ahead: Yuri Hayaka expressed confidence in Odoo’s ability to support BSEZ’s future needs. With the platform’s potential for further customization and adaptability, BSEZ is well-positioned to continue growing and providing high-quality service to its tenants. Odoo’s simplicity, combined with its flexibility, ensures that BSEZ can scale its operations efficiently without being hindered by outdated processes.

BSEZ’s experience with Odoo highlights how the right ERP solution can transform business operations. From improving data management to saving time on administrative tasks, Odoo has proven to be the ideal choice for BSEZ. As a cost-effective, user-friendly, and flexible system, Odoo empowers businesses like BSEZ to streamline their operations and focus on what truly matters—supporting their tenants and driving industrial growth in Bangladesh.