Customer Service - Functional Support

San Francisco, 美国
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A high level support job for people with strong problem solving skills and who love providing excellent customer service. 

Responsibilities

Solve Customer Issues

Boost Customer Satisfaction

Territory: North & South America

Challenges

A lot to learn on an ever growing product

Become an expert on the product

Reach High Productivity

Must Have

Bachelor's degree or higher

Affinity with advanced Software

Ability to learn quickly

Spanish fluency 

What's great in the job?

  • Learn about Odoo: CRM, MRP, Accounting, Inventory Management, Project Management, and more apps!
  • High degree of autonomy; your goal is to boost customer satisfaction
  • Work in a small team and be the driving force for change at a growing company
  • Direct access and collaboration with an interdisciplinary team of developers, consultants, project managers, and sales people,
  • Growth potential across departments.
Job Complexity:
Personal Evolution:
Variability of the Job:

Learning Possibilities:
Company Growth:

60% YoY

Company Maturity:

Profitable

Benefits

Healthcare, dental, vision, life insurance, Flexible Spending Account (FSA), Health Savings Account (HSA)

PTOs

Vacation, Sick, and Holiday paid leaves

Save on commute

Pre-tax commuter benefits 
(parking and transit)

Discount Programs

Brand-name products and services in categories like travel, electronics, health, fitness, cellular, and more

Prime location

Only a couple blocks from Muni stops, near Highway 101, and free parking.

Sponsored Events

Company Dinners, Monthly Lunch Mixers, Happy Hours, Annual day

Sports Activity

Play any sport with colleagues and the bill is covered

Eat & Drink

Peet's and Philz coffee provided all day to order and pantry snacks. Fruit too!