Odoo Help

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dsmit@via-direct.nl
2019/3/10 上午8:07

Hi, is there already a good solution for clients to see in their account the Track&Trace code/provider/status? 

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Patrick Kasongo Lukusa (klp)

--Patrick Kasongo Lukusa (klp)--

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Presles, 比利时
--Patrick Kasongo Lukusa (klp)--

After graduating in Business Engineering (Management of Information Systems) from the University of Namur and the Catholic University of Leuven, he joined Odoo as a Functional Consultant in 2014.

From then, Patrick has gained in-depth functional as well as domain knowledge while working on projects in Belgium and throughout Europe, Asia, and Africa.

He has worked with Odoo since version 7.

Patrick Kasongo Lukusa (klp)
2017/10/11 上午4:13

Hi,

You should check the sales and Inventory apps. When you activate the use of the portal for your customers as described here https://www.odoo.com/documentation/user/10.0/sales/advanced/portal.html your customers will be able to see heir documents including delivery orders.

Upon login into their portal, they will be presented with a screen similar to this one https://www.odoo.com/documentation/user/10.0/ecommerce/shopper_experience/portal.html

2 Comments
Patrick Miller
2017/10/11 下午12:36

We already have the customer portal setup actually, but it doesn't seem to have any way to show stages of a shipment. The projects module can do it, but they have to flip to the "internal" Odoo interface which isn't as great looking, and might be a little more confusing.

Ray Carnes
2018/6/24 下午8:17

Can you expand on what you mean by order/shipment tracking - I understand conceptually but I'm asking what you'd like your Customers to see? Currently Odoo shows "Preparation, Partially Available, Shipped (when it also shows the Carrier and Tracking Reference), Cancelled" on the Portal - what else do you have in mind?

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