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Opening Keynote - Unveiling Odoo 16
Fabien Pinckaers已完成
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Understanding the Odoo Website revolution, a great opportunity for web agencies
Clément Watthez已完成
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How to optimize your Odoo website for search engines
Alexandre Poelman (apl)已完成
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Ask Me Anything on Website & eCommerce
Clément Watthez & Thomas Dobbelsteyn已完成
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Odoo Website Builder: what's new?
Pierre Delacroix已完成
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Omnichannel strategy in Odoo
Jessica Belloc已完成
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Assess your website performance (UTM, analytics, links, automations, target content)
Jessica Belloc已完成
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How to optimize your catalog and your product pages
Simon Salembier已完成
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What's New in Odoo eCommerce?
Chloé Berger已完成
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How to automate your B2B sales processes with an ecommerce platform?
Thomas Dobbelsteyn已完成
Lukas has been working for braintec for three years, managing various Odoo projects in different industries: from retail via customer care to public transportation and even administration of authorities.
He started his career as a project manager in a big Swiss retail company, where he managed numerous projects, including introducing a new ERP system. That's when he decided to switch sides and become a consultant for business software.
Brain-tec developed an extension to the Helpdesk app to make the balanced ticket assignation more intelligent. It adds skills of the user and its attendance state as conditions relevant for assigning tickets. The module also provides the possibility to add a maximum number of tickets a user can be assigned.
The talk might be interesting for after-sales organizations that manage many agents (users) and customers (tickets).
