Action server - Send Email doubt
Recently I activated automated action in order to send an email to the customer when the budget is about to expire. But the responses to the emails sent with action server have no traceability: they arent routed to the record that originated it.
My question is how do i do this?
How do I perform an action server that sends an email and answering that email the answer is routed appropriately to the record that originated it?
I read that I can use message_post () method but I don't understand how, and how I use a template with that.
Can somebody help me?