Dear Community,
I have successfully set the email configuration, incoming email with alias domain "xxx.netai.net" and outgoing email with smtp.gmail.com account. I use odoo 9 running on Ubuntu.
I can receive email from outside email (eg john@gmail.com) and come up in odoo user inbox (admin@xxx.netai.net).
The question is how can I (admin@xxx.netai.net) reply john email directly from admin inbox? There is no reply icon in the message (only mark as todo and mark as read icons). I only can send the email with "compose new message" in top right icon.
Please help.
Thanks + regrads,
JOHAN
Hmm, almost a week. I guest no body need this direct email reply from user inbox action, or this is a simple stupid question. What are you usually do to reply email in user inbox?
I have the same problem. In v8 you have a "reply" icon next to other functions after message title, but in v9 I do not find any way to reply to a message. What I am missing here?
Same problem. This question is not stupid. The reply button only appears in outgoing messages, and not in the incoming ones.
By now, to reply, I clicked on the person name and create a new message, but I think it's not the idea.