odoo 12 error backup
I can not download my backup database + filestore. I do not find error logs.
here they do not correspond to the backup:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/addons/fetchmail/models/fetchmail.py", line 170, in fetch_mail
imap_server = server.connect ()
File "/usr/lib/python3/dist-packages/odoo/addons/fetchmail/models/fetchmail.py", line 114, in connect
connection.login (self.user, self.password)
File "/usr/lib/python3.6/imaplib.py", line 598, in login
raise self.error (dat [-1])
imaplib.IMAP4.error: b '[AUTHENTICATIONFAILED] Invalid credentials (Failure)'
Here is the error message in my web page:
This page does not work monadreesse.net has not sent any data.
Here is the return of my computer specialist:
After our research, it seems that this comes from the software solution for the backup. Indeed, as indicated above, on the server side, we see that the download starts well but the download is "planted".
It would be better to find out from a developer who knows the solution you are using.