IDtech offers innovative technologies to secure business access, manage time and visitors. IDtech is a leading actor in his business. With highly reputed products developed in-house in Belgium by talented engineers. Unfortunately, the company information systems were fragmented and obsolete, leading to low operational performance and therefore unsatisfying customer service, as well as poor management information to address it. To improve the company’s performance and the customer satisfaction, IDtech has decided to accelerate its digital transformation with the following objectives: better customer experience from offer to invoice, better work efficiency through integrated applications, improved after sales services and reduced product development time to market using project management system. IDtech chose Odoo and Eezee thanks to the large functional coverage of Odoo and Eezee similar project experience.  After 6 months of project implementation, the 25 users are using Odoo applications daily to generate leads with the website, transform them into sales orders, production orders, service tickets and invoices in accounting. The aftersales department has access to all customer information and follow their interventions using helpdesk applications. IDtech now proposes subscription models with more recurring revenues, including direct debit. As buyer of the company, Christophe has a tighter control over his company’s processes and envisages the future with confidence.