Yardım

0

CRM : commercial response creates new opportunity

I ve created a team with Sales for alias

I create opportunity, OK   and give it to vendor ( me) with email@me@...

if i send a message , the customer receive it ,

but if he makes a reponse , this create a new opportunity  !


i see the adress of team was used for response , so the systeme thinks it's a new one 


HELP

1 Yorum
Avatar
Vazgeç
1 Cevap