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Kuwait Protocol General Trading Company
Floor 8, Al Sarraf Commercial Tower, Ahmad AlJaber Street
13021 Sharq
คูเวต
+965 97782020
info@kpgtc.net
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Kuwait Protocol General Trading Company

Who is Kuwait Protocol?

We are proud to have extensive expertise in the market and in delivering solutions from small static websites to full office automation solutions for our clients. From strategy to implementation- we deliver technological solutions that help drive transformation, improve productivity and streamline business operations. 

Our Vision

Our vision is to be Kuwait's leading provider of IT solutions by supporting our clients from A-Z in a global-standard service provision.


Our Mission

Our mission is to add value to our customers by providing cutting-edge solutions suited to the respective market, ensuring high-quality speed, highly-productive people, and synergized processes. 

Proud to be a Gold Odoo Partner

Kuwait Protocol is a proud Gold Partner of Odoo. Our in-depth expertise is a one-step solution to analyze, design, and implement ERP solutions catered to specific client needs to ensure holistic implementation of Odoo's features. We strive to streamline our clients' business operations with minimum hassle and maximum security, allowing your business to be cloud-based on a single user-friendly dashboard.


Free Expert Odoo Demo for Your Business


Curious about how Odoo can be customized for your specific business needs? Request a no-cost demo with one of our specialists and discover the full potential of this software in enhancing your business operations.

อ้างอิง

AASAM General Trading
ASAM Trading is a leading retail supplier in Kuwait, catering to both B2B and B2C customers. ASAM Trading has established a trusted brand in Kuwait's retail business by focusing on importing international items and delivering them to the local market.

The comprehensive product offering of ASAM Trade covers a diverse range of high-quality items from throughout the world. The firm is dedicated to supplying the greatest products at cheap costs to its consumers, and its staff of experienced experts works tirelessly to guarantee that all items meet the highest quality requirements.

ASAM Trading, as a B2B merchant, works directly with businesses of all sizes to supply them with the items they require to run smoothly and successfully.
The Odoo ERP Enterprise Edition version 15 caters to various requirements for business management. Modules for B2C/B2B sales management, consignment sales, local/foreign purchases, landed cost calculations, barcode management, lot monitoring with expiration, inventory changes, re-ordering rules, accounting reports, and customer statement of accounts and follow-up are available (company and branch-wise).

In addition, the program integrates with prominent e-commerce platforms like Shopify and payment providers like UPayment. The program has a daily backup capability to assure data protection and continuity. The software's extensive feature set and integrations make it an excellent alternative for firms trying to streamline their operations and boost productivity.

Al Waseet
Alwaseet plastic factory

Alwaseet Plastic factory is a leading speciality plastic company based in Kuwait. It is an established company on the global market. Their primary expertise lies in producing, developing and marketing plastics.

Kuwait Protocol implemented a Customer Centric dashboard for Alwaseet and customized it according to their needs and requirements with a lot of features and functionalities.

The integration of the Odoo version 15 allowed them to consolidate and manage multiple sales teams, their leads, opportunities, sale quotations and meeting schedules by reports & flow charts. On another hand, cloud hosting made it easy for managers to access important information on the go and while abroad and make timely and informed decisions.
Al Wazzan Motors
A service center where vehicles of all makes and models are serviced by highly trained technicians and engineers. They also sell a variety of accessories and gadgets to improve the vehicles.

Their main challenge was that the entire business operations were dispersed across various aspects and needed to be systemized and simplified. They needed to keep track of quotations, orders, inventory, time sheets, and so on in order for the business to run smoothly.

Kuwait Protocol developed a Customer Centric dashboard with a custom car garage management module to meet their unique needs and requirements. The Odoo version 15 integration enabled them to consolidate and manage multiple sales teams, opportunities, sale quotations, and meeting schedules using reports and flow charts. CRM module to efficiently handle all incoming leads and related tasks. Inventory, Purchase, eCommerce, Project, Maintenance, Studio, and Accounting modules that will meet the needs of the industry.

Additionally, we improved the hosting performance, alongside training and ongoing comprehensive technical support including bug fixes, system monitoring, and updates.
Al Wazzan Veterinary Store
Al Wazzan Vet Pharmacy was established in Kuwait in 1992. It is a Family Business owned by Alwazzan, that was instituted with the aim to support and develop the pigeon hobby and sport. They have since then expanded to other products to include Birds, Falconry, Poultry, Pets, And Farm Animals. With a wide range of Feed additives to specialized feeds, veterinary pharmaceuticals, and some accessories necessary for hobbyists. Today Al Wazzan vet pharmacy is Kuwait's most professional vet pharmacy and has become the first specialized company in the region to support and offer everything required under one roof. Their international partners from Europe are the pioneers and market leaders in this field and have helped them to present the best products to their customers in Kuwait.

Their Challenge - The many limitations they faced with the previous Odoo integration. Refine areas of implementation that were previously under-serviced. Kuwait Protocol, the official Odoo partner, carefully analyzed Al Wazzan’s business to pinpoint areas of improvement.

The Al Wazzan team opted for the Odoo Version 15 with modules required for their business to run smoothly and efficiently. The point-of-Sale system assures efficacious and competent trading and customer satisfaction. CRM module to handle all upcoming leads efficiently along with related tasks. Inventory, Purchase, Sales & Accounting module that will fulfill the needed requirements from Barcode scanning to managing the different warehouses, into issuing PO with the suppliers fully integrated with the inventory to receive the products. We are assisting with the proper configuration of Odoo software and offer advice on best practices.
AlManie Holding Group Company
Almanie Group has operated in a truly diverse range of sectors since its founding in 1968, including real estate and facility management, construction equipment and consultancy, agriculture, contracting, retail and fashion, interior design, furniture manufacturing, distribution, manpower, and FMCG, with the goal of becoming one of the region's most illustrious businesses. Since then, the company has grown thanks to a skilled and dedicated workforce of over 700 workers, who have helped it maintain its commitment to recognize and address client needs, build an entrepreneurial culture, and—most importantly—commit to sustaining standards of professional excellence.

The Almanie Group is a multinational company with operations in numerous industries around the globe. The Kuwait Protocol implemented Odoo 15.0+e-20211026 (Enterprise Edition), which helped its subsidiaries, Equip General Trading & Contracting CO, Cemix Readymix Co, and Containers-ME, operate more efficiently.

Equip General Trading & Contracting CO are specialized in the sale and rental of heavy equipment. Their products include everything from prefabricated homes to lifting and earth-moving machinery and power generators. With the aid of its Liebherr factory in Sulaibiya, Kuwait.

Cemix Readymix Co. specialises in creating ready-mixed concrete. In order to meet the rising market demands, the company has since opened a second facility on its property. The goals of CEMIX include offering top-notch ready-mix to numerous projects across the nation, from large-scale housing developments to high-rise structures.

Containers - ME Specializes in providing mobile solutions in the form of containers.

With several features and functionalities added specifically to meet Almanie Group's objectives, we created a customer-centered CRM module.

They were able to handle numerous sales teams, their leads, opportunities, sale quotations, and meeting schedules by consolidating them using the CRM system's connection. For their convenience, we created a user-based bespoke dashboard. To further secure the security of the data, we added more security measures.
Alkhudairi Jewelry
AlKhudairi Jewellery is bolstered by a fine selection of locally hand-crafted jewellery pieces that are high in quality, in line with the latest trends, and yet utterly unique.

These elegant and exclusive ethnic designs sparkles with the creative genius of Mr. AbdulAziz M. AlKhudairi, in which the natural beauty of the gems is enhanced by the talents of the local craftsman, all of which heralded the start of a new era of Kuwaiti handcrafted jewellery.

We have implemented Manufacturing, POS, Barcode, Sales, Inventory, Accounting, Employee, Purchase, Documents and Dashboard modules for their company.
Amber Oud
Amber Oud, established in 2014, is a business dedicated to offering an exquisite collection of fragrances that showcase the artistry and refinement of brewed finesse. With its roots in Kuwait City, Old Souk, the company has experienced organic growth and has become a sought-after destination for individuals seeking a modern twist on traditional fragrances enriched with the luxurious essence of rich oils. The foundation of Amber Oud's success lies in its commitment to sourcing and blending the finest Oud and Agarwood. Each product is meticulously crafted with love and dedication, reflecting the company's unwavering pursuit of excellence. Only the highest quality oils are extracted from carefully selected sources around the world, ensuring that every fragrance embodies the pinnacle of aromatic perfection.



The Kuwait Protocol plans to implement Odoo ERP system version 15 Enterprise edition for AmberOud, a fragrance business. The implementation's goals include automating business processes, integrating management functions, and optimizing various aspects of the company's operations. The system will improve operational efficiency, reduce errors, and increase productivity by streamlining procurement, sales, inventory, accounting, and retail operations. It will enable seamless integration between departments and provide real-time visibility into critical business information with a centralized platform for managing various functions. Furthermore, the POS module will provide a user-friendly interface for managing retail sales operations, while the inventory module will optimize stock control and warehouse management. Overall, the implementation of Odoo ERP will increase efficiency, collaboration, and data accuracy while also supporting AmberOud's growth and customer satisfaction.
American International University
The American International University (AIU) in Kuwait stands as a beacon of top-tier American education, dedicated to molding students into creators and enriching lives across the Gulf region. AIU champions academic rigor and supports its students with tailored services, envisioning itself as a cornerstone for regional socio-economic advancement.

Kuwait Protocol Company streamlined AIU's operations by deploying the Odoo ERP system (Version 16, Enterprise Edition), encompassing Asset Management and HR Planning. This integration brought forward advanced features like multi-level location management, barcode integration, custom dashboards, and a comprehensive HR module with appraisal and scheduling tools.
Approved Market
The Approved Market takes pride in being everyone's one-stop shop. Their distinct offerings span several market segments, including gadgets and appliances, home furnishings, and fashion. In addition, they have a walk-in retail showroom with a carefully curated selection of products for customers to browse and buy.

Odoo is a one-stop shop for businesses looking to improve efficiencies and generate more revenue. It is built with never-outdated technology and takes a customer-centric approach.

Kuwait Protocol, an official Odoo partner, assisted them by thoroughly analyzing their operations to identify areas for improvement.

We successfully managed Finance and Accounting, multiple warehouses including an online store, inventory, Purchase, and HR while integrating Odoo version 15. In addition, we provided additional security measures to ensure data security.
Aspen Home
The first of its kind furniture showroom that believes in furnishing a lifestyle. It has one of the first furniture moving showroom in Kuwait.

Their team opted for the Odoo (Enterprise version) with modules required for their business to run smoothly and efficiently. CRM module will handle all upcoming leads efficiently along with related tasks. Inventory, Purchase, Sales & Manufacturing module will fulfill the needed requirements by a well equipped system that assure efficacious and competent trading and customer satisfaction.
BIN ABAQ MILL & ROASTRY Co WLL
Bin Abaq offers personalized coffee trading services to the global coffee community. This means that their attention and energy are focused on coffee quality, business quality, relationship quality, and environmental quality.They are a coffee roastery that imports coffee beans from around the world. They roast and process their beans to order.

Kuwait Protocol carries out System Analysis, Installation, and Implementation. This software includes features such as managing local and foreign purchases, multiple warehouse and location settings, manufacturing, inventory, and other modules that are extremely beneficial to their needs.

For their B2B, Retail, and Online Sales owners, we have a WhatsApp Marketing Tool. The app can be used to send marketing messages to existing customers, prospects, and contacts via WhatsApp and SMS. Payment gateway integration is also available to help them process payments more smoothly.
Baitak Cement
Baitak Cement is a part of Gulf Nations for Construction Materials Company and is engaged in the manufacturing and production of OPC (Ordinary Portland Cement) and SRC (Sulfate Resistant Cement). Plant is designed and equipped by FLSmidth with the most advanced technology to maintain quality in compliance with local and international standards.

Kuwait protocol has done a full implementation of the Odoo ERP system with the customizations of their core modules in sales, accounting, manufacturing, credit note generation, department wise PR requests, purchase comparison sheet, different levels of approvals, inventory costing and so on. The ERP has been configured and customized fully to meet the requirements of the Cement Plant.
Caesars Engineering Co W.L.L
Caesars Engineering was founded in 2015 with the goal of improving its customers' quality of life through engineering solutions. They value efficiency and excellent customer service and are committed to providing high-quality engineering solutions for both single-family homes and multi-unit businesses.

Several critical processes and modules for Ceasars Engineering Co. may be improved using Odoo ERP Enterprise Edition version 14. The first stage is to conduct a system analysis to identify areas for improvement and necessary improvements. Once the research is completed, the system may be designed, built, and deployed to meet the unique objectives and specifications of Ceasars Engineering Co. Employees will also receive training to guarantee that they can utilize the system efficiently.

Contract Management, Field Service, Analytic Account, Inventory, Sub-Inventory Management, User-Based Dashboard Configuration, Report Customization, and Hesabe Payment Gateway Integration are among the important processes/modules that may be improved. These enhancements will assist Ceasars Engineering Co. in optimizing its operations, increasing production, and streamlining its workflow. Enhancements to the Contract Management module, for example, might give improved contract tracking and administration, whilst improvements to the User-Based Dashboard Configuration module could provide additional customization choices for individual users to customize their dashboard displays.
Dealz
Dealz is a daily promotion application, which enables the users to find plenty of daily offers at local restaurants, either for dine-in or delivery. The application is available in both App Store and Google Play Store. The Dealz has tie up with many restaurants in Kuwait which aid in getting exclusive offers for their customers. The cornerstone of the company is the marketing strategies they have employed and the steady customer base. The young entrepreneurs have put in their heart and soul into developing this application to what it has become now.

Their Challenges - Their existing software to manage their projects and workaround for the CRM had many limitations. Hence, Dealz decided to use Odoo for all of its operations.


Kuwait Protocol, the Odoo partner, helped Dealz to master their operations by implementing the Odoo ERP system. We integrated the essential modules and the modular features in Odoo will provide them with any future needs.

We customized the modules to fit in their requirements and pain points. We implemented a CRM and Sales module to manage the upcoming leads, automatically open field service tickets and customer information. The contacts module assists in keeping track of all the restaurants participating in/ partnered with efficiently. An accounting module to replace the old one they had and to manage the operations related in single click. We integrated further security, and data privacy measures, and assisted with managing operations for multiple restaurants. Additionally, we improved the hosting performance, alongside training and ongoing comprehensive technical support including bug fixes, system monitoring, and updates.
Eco-Trading Company
Eco Trading Company are experts in all export and import operations and procedures. They purchase goods in one country and sell them in Kuwait through their own distribution network. They employ a highly skilled team of professionals and adhere to strict quality standards, ensuring complete client satisfaction.

Eco Trading has a cutting-edge infrastructure unit outfitted with cutting-edge tools and machinery. This infrastructure unit enables us to meet the specific needs of our valued clients within the timeframe promised. We regularly upgrade the provided machines and tools in order to achieve high production while maintaining high quality.
Food At Any Time
FOOD AT ANY TIME (F.A.A.T) is an innovative restaurant concept that has recently launched in Kuwait, offering a unique dining experience to its customers. F.A.A.T aims to revolutionize the way people enjoy food by providing round-the-clock service and a diverse menu to cater to all tastes and cravings. To streamline their operations and enhance efficiency, F.A.A.T has chosen to implement Odoo 16, a comprehensive business management software. With Odoo 16, F.A.A.T can seamlessly manage various departments, including POS (Point of Sale) for efficient order processing and payment handling, Purchase for inventory procurement, Inventory to track stock levels and manage ingredient availability, Accounting to ensure accurate financial management, and Manufacturing to optimize food production processes. By utilizing Odoo 16, F.A.A.T can focus on delivering exceptional dining experiences while maintaining excellent control over their business operations.
Freej Sweeleh
Freej Swaeleh, a culinary gem in Kuwait, is renowned for its traditional Kuwaiti Arabic delights, captivating both locals and tourists with its exquisite ambiance and unmatched flavors.

With the expertise of Kuwait Protocol Company, they adeptly integrated the Odoo ERP system (Version 16, Enterprise Edition) into their restaurant management. This strategic enhancement spans modules like Point of Sale, HR, Accounting, Purchase, and Inventory, ensuring a seamless dining experience and streamlined operations.
Innovation Technology Company
Innovation Technologies Company, an emerging powerhouse in integrated computer solutions, places a premium on cutting-edge R&D to meet modern technological requirements.

With the expertise of Kuwait Protocol Company, they seamlessly integrated the Odoo ERP system (Version 16, Enterprise Edition) into their operations. This comprehensive adoption encompassed HR and payroll setups, website enhancements, sales and inventory management, purchase optimization, and the establishment of a robust accounting framework.
J Chambers Capital General Trading Co.
John Chambers General Trading Company is a multi-faceted organization that operates in various industries including travel agency, retail, and real estate. The company utilizes different departments within the Odoo software platform such as CRM, accounting, inventory, purchase, and real estate to streamline their business processes and provide better service to their clients. By using Odoo's comprehensive suite of tools, John Chambers is able to improve efficiency, manage inventory, handle financial transactions, and track real estate properties with ease. This integration of technology helps the company to make their own operations and the lives of their clients easier.
J's Bakery
J's takes pride in having something for everyone and being transparent in everything they do, from the ingredients in their products to the nutritional information on their packaging.They consider their bakery to be more than just a place to get delicious baked goods. It's a place where you can indulge without feeling guilty. They make everything from scratch, beginning with their own sprouted whole-grain flour, and use only the best ingredients sourced locally.

Their team chose Odoo Version 15 with the modules needed to run their business smoothly and efficiently. The POS system ensures efficient and competent trading as well as customer satisfaction. CRM module to efficiently handle all incoming leads and related tasks. Inventory, Purchase, Sales, and Accounting module that will meet all of the requirements, from barcode scanning to managing the various warehouses to issuing POs to suppliers who are fully integrated with the inventory to receive the products.

We assist with the proper configuration of Odoo software and provide best practices advice.

Joint Banking Company
​The Joint Banking Company (JBC) is a consortium of banks comprising Ahli United Bank (AUB), Kuwait International Bank (KIB), and Industrial Bank of Kuwait (IBK). JBC, headquartered in Kuwait City, operates as a collective entity, pooling the expertise and resources of these well-known banks.


The Kuwait Protocol will implement the Odoo ERP System Enterprise Version as per the tender specifications and gap analysis. In addition to software implementation, the protocol will provide in-house server installation and implementation, as well as hardware fulfillment.


This comprehensive implementation approach ensures that the Odoo ERP System is tailored to the organization's specific needs and requirements. The Kuwait Protocol aims to optimize business processes, improve operational efficiency, and improve overall management by addressing the gap analysis and utilizing the Enterprise Version of the system.
KIB Invest
Kuwait International Bank, KIB INVEST has entrusted us with optimizing their business operations, and we take pride in delivering exceptional results through our implementation of the Odoo ERP system. Our comprehensive approach includes thorough system analysis, seamless installation, meticulous implementation processes, and rigorous procedures. Key modules such as HR & Payroll, Procurement, and Accounting are customized to meet KIB Invest's specific needs. We handle everything from configuring employee records to managing procurement workflows and ensuring accurate financial reporting. Through our collaboration, KIB INVEST experiences heightened efficiency, improved financial management, and empowered decision-making. Our partnership reflects our dedication to delivering excellence and driving success in every aspect of their business.
Kuwait Gulf Hydraulics
Kuwait Gulf Hydraulics is a reputable company specializing in a wide range of services including fabrication, fittings supply, welding, and more. With a commitment to excellence, they are now seeking to enhance their business operations by implementing Odoo 16, a comprehensive enterprise management software. By leveraging the power of Odoo 16, Kuwait Gulf Hydraulics aims to streamline and efficiently manage various departments within its organization. This includes optimizing customer relationship management (CRM), streamlining the purchase process, effectively managing sales operations, overseeing project management, optimizing inventory control, enhancing manufacturing processes, and ensuring accurate accounting. With Odoo 16, Kuwait Gulf Hydraulics will be able to achieve seamless integration and automation across all departments, resulting in improved productivity, better decision-making, and enhanced overall performance.
Kuwait United Dairy Company
The Farm began operations in 1961. Kuwait United Dairy Company was formed in 1985 and has become one of the leading dairy companies in Kuwait. The farm produces 35 tons of concentrated milk in winter and 25 Tons in Summer. KUDC workers are highly experienced. The farm imports cows from Germany. Calves born at the farm are delivered by professional veterinarians, who take care of their health by maintaining a special file for every cow since birth. The milking is completely computerized according to the latest farm technologies, and the cows are fed by automatic foragers.

Challenges - KUDC wanted to step into the digital transformation by employing the right technology. The multitude of technologies and software utilized for different tasks and modules needed to be integrated into a single entity.

Kuwait Protocol assisted KUDC by implementing a hosting solution through Odoo’s cloud. Additionally, we assisted with setup, implementation, and data migration from previous software into Odoo. We integrated custom modules to best fit their needs. We accomplished this enormous task by combining Sales, Purchase, Inventory, Human Resource and Accounts Odoo ERP modules under a single platform. Moreover, we advised on best practices and provided ongoing comprehensive technical support, including bug fixes, system monitoring, and updates.

Med Cell Medical Co
Al Mazaya is widely recognized as one of the most important and highly thought-of real estate development companies in the Middle East market, with numerous impressive projects. The company was established in 1998 and started operation as Al Mazaya Holding Company in 2004 with a paid up capital of KD 15 million to reach KD 68.8 - approximately $243,036,000 million

http://www.mazayaholding.com/Company

We have implemented Odoo to handle all operation cycle: Sales, Inventory, Purchases, Invoicing, Accounting, Website.
Messri Perfumes
In 2015, Mesri Perfumes was founded in Kuwait. They entered a highly competitive market by catering to the needs of their customers. They kept the product's quality high while keeping the prices low, making it accessible to everyone. They have an R&D department, manufacture perfumes to international standards, and import luxury oils from Switzerland.

Kuwait Protocol, an official Odoo partner, assisted them by thoroughly studying Mesri's business in order to identify areas for improvements.

They chose Odoo 15 (Enterprise Edition) with customer-centric modules. The Sales and Accounting module will assist them in creating invoices with a single click based on quotes and sales orders, as well as logging payments. Inventory and purchase modules that efficiently handle stock levels. Odoo Manufacturing module allows them to efficiently manage their manufacturing, keep track of expenses, and ensure the quality of their products from the time they purchase raw materials until they deliver the completed product. The system also includes HR, Contacts, and SMS modules. We have begun the process of migrating their present website to the Odoo system.
Molten Me
Moo Cafe is a popular chain of cafes in Kuwait, known for its delicious food and cozy atmosphere. Moo Café has become a go-to place for coffee lovers and foodies alike, with many cafes around the country.

Customers may enjoy a variety of menu items at Moo Café, including breakfast meals, sandwiches, salads, and, of course, coffee and other beverages. The menu of the café contains fresh, high-quality ingredients and innovative taste combinations that will fulfill every appetite.

Moo Café, in addition to its inviting ambiance and delectable food, provides delivery services via all major delivery apps. Customers may enjoy their favorite menu items from the convenience of their own homes or workplaces, making it an ideal alternative for busy professionals.

Their team chose Odoo Version 16 with the modules needed to run their business smoothly and efficiently. This software includes modules for managing several company processes such as finance, human resources, sales, inventories, and production. Invoicing, accounting, spending, spreadsheets, and document management are all handled by the financial module. The HR module handles employee-related operations such as time off management. Customer relationship management (CRM), sales, point of sale, and subscriptions are all managed via the sales module. Lastly, the inventory and manufacturing module manages inventory, buying, and production. This Odoo ERP software deployment represents a big boost for Moo Café, delivering enhanced capabilities to improve productivity, simplify operations, and improve inventory management.
MonRos International General Trading & Contracting Co. W.L.L
Monros International, a Kuwaiti company in the fashion and beauty sector, specializes in marketing and distributing exclusive products through partnerships with influencers. Committed to innovation, quality, and trendsetting designs, they prioritize customer satisfaction and sustainability.

Kuwait Protocol Company implemented the Odoo ERP Enterprise Edition for Monros, enhancing their purchase data management, inventory control, sales processing, and accounting. This streamlined Monros' business processes, leading to improved efficiency and effectiveness.
NBTC Group
Established in 1977, NBTC took its first steps as a civil construction contractor with the concept of providing valuable, trustworthy and quality services. Albeit humble beginnings, they laid down the credo for a company that is today steadfastly growing on the strength of its relationships. Their ideologies and efforts unified in perfect harmony to make way for a business culture that is now taking strides in engineering & construction, fabrication & machining, inspection services, heavy equipment leasing and logistics.

We implemented the Odoo ERP system version 14 Enterprise edition for the Trading Division of NBTC. Our main goal was to unify the entire business of the Trading division and make the day to day transactions easier and efficient for everyone involved.

As of today, the Trading division of NBTC is connected under one central platform sharing data, keeping up to date inventory,purchasing, sales and manufacturing specifics. The point of Sale system developed, assure efficacious and competent trading and customer satisfaction. Furthermore, we assisted with managing operations and provided training and continual comprehensive technical support.
Nazek
Nazek Gifts Kuwait offers customers the perfect solution to express sentiments and celebrate special moments through customized gift baskets, engraved jewelry, and artistic home decor. To streamline their business operations, they have chosen to implement Odoo 16. With Odoo 16, Nazek Gifts can efficiently manage CRM, Purchase, Sales, Inventory, Accounting, and Manufacturing departments, ensuring exceptional customer service and operational excellence.
Nor Noyau
NorNoyau has carved a strong niche for itself in the luxury chocolate segment. It was established in 2008 as a bakery supplying chocolate products to clients. Today, they have grown to become a unique catering company that excels with a high quality of production and hygiene standards. Their specialties include Catering, Chocolates, Pastry, and Bakery.

Their Challenge - The many limitations they faced with the previous odoo integration. Refine areas of implementation that were previously under-serviced. Make effective location management with multiple warehouses. Automating work order configurations.


Kuwait Protocol, the official Odoo partner, helped them by carefully analyzing NorNoyau’s business to pinpoint areas of improvement.
Integrating Odoo version 14, we effectively managed multiple warehouses, automated work order configs, and provided user-based dashboard customizations. Furthermore, we provided additional security measures to ensure the safety of data.

Onyx World
Onyx World is an owner-managed business that enjoys outstanding loyalty and long-term relationships with its clients, vendors, and employees. They provide finest types of Floors: Marble, Ceramic, Swimming pools, Italian industry in Kuwait and Iran. For a very long period, Onyx world has been designing and installing unique stonework that exceeds expectations and inspires clients in a very old but rapidly changing industry. They are known for excellent customer service where the employees are driven by loyalty and dedication. They are pioneers in this industry making them a very trusted brand.

Their challenge: Local software with many limitations on the reporting, not user friendly and not accessible from outside the office. They want to minimize the manual actions and to become system centered in Sales, Purchase, Inventory, Manufacturing & Accounting management.

We carefully analyzed their business to pinpoint areas of improvement. They opted for the Odoo version 15 (Enterprise Edition) with customer centric modules. The Sales and Accounting module will help them facilitate invoice creation through a single click based on quotations and sales orders and log the payments. Inventory and Purchase modules that manage the stock levels efficiently. Odoo Manufacturing module to efficiently manage their production, keep track of costs, quality of their products starting from the moment they order raw material till delivering the final product.
Petroleum Equipment Technology Co. W.L.L
Petroleum Equipment Technology Co. W.L.L is a leading company specializing in the supply of equipment, materials, and services to the Oil, Gas, Petrochemical, and Power industries. With a strong commitment to delivering high-quality solutions, they are now planning to implement Odoo 16, a robust and integrated enterprise management software. By adopting Odoo 16, Petroleum Equipment Technology Co. W.L.L aims to efficiently manage various departments within their organization. This includes streamlining customer relationship management (CRM) processes, optimizing purchase operations, effectively managing sales activities, ensuring accurate inventory control, maintaining transparent accounting procedures, overseeing project management tasks, and efficiently handling important documents. With the implementation of Odoo 16, Petroleum Equipment Technology Co. W.L.L will be able to enhance operational efficiency, improve decision-making, and achieve better overall performance in serving their clients in the Oil, Gas, Petrochemical, and Power industries.
RS Global Equipment
RS Global Equipment company operates internationally in security system supply and installation.

RS Global was facing the following challenges
- Managing the franchise subsidiaries where the share holding patterns are different
- Standardizing their quotes
- Calculating the franchise P&L
- Managing/tracking the warranty for the items sold by the franchises

Solution:
All the franchises have been created as subsidiaries with their template for the quotes and all the items of RS global sold are through Odoo. The warranty and all the related details are now managed from the system directly.
Rahat AlKhaleej Credit Facilities
Rahat Al Khaleej is Kuwait's leading supplier of cleaning and sterilization equipment. They are committed to providing a personalized, 360-degree shopping experience for their customers by offering the latest technologies and leading brands at the best possible prices, as well as the benefits of innovative financial solutions, excellent customer care services, and efficient after-sales support.

Their existing project management software and workaround for the CRM had numerous limitations. As a result, RAFC chose Odoo for all of its operations.

For RAFC, KPGTC implemented a Customer Centric CRM Module that was extensively feature- and functionally-customized to meet their needs.

The CRM system integration enabled them to consolidate and manage multiple sales teams' leads, opportunities, sale quotations, and meeting schedules via reports and flow charts. We created user-based custom dashboards for their convenience. Sign, E-Commerce Website, Documents, Help Disk, Studio, HR & Payroll Module, Purchase, Sales, Accounting, CRM, Website, and Inventory are among the modules that have been implemented.

On the other hand, cloud hosting enables managers to access critical information while on the go and while abroad, allowing them to make timely and informed decisions.
Reform Clinic
Reform Clinic is one of the best in the field of Cosmetology and Dermatology. They are trained and licensed to perform cosmetic treatments.

Their Challenge - The various aspects of the clinic needed to be managed under one system including Appointment Scheduling, Patient/Customer Management, Doctors/Nurse Management, Billing, Lab, Purchase and Inventory Management, Insurance Management, User Management, Printer Integration etc.

Kuwait Protocol, the official Odoo partner, helped them by carefully analyzing Reform Clinic’s business to pinpoint areas of improvement.
Integrating Odoo version 15, we effectively managed multiple modules, automated scheduling systems, and provided user-based dashboard customizations. The implemented modules include Hospital Management System, HR & Payroll Module, Purchase, Sales, Accounting, CRM, Website and Inventory.

Furthermore, we provided additional security measures to ensure the safety of data. Moreover, we advised on best practices and provided ongoing comprehensive technical support, including bug fixes, system monitoring, and updates.
Samco National
Samco is a pioneering tire business that established its first showroom in Shuwaikh in 1957. With a long history spanning several decades, the company has established itself as a major player in the tire industry. Samco works with a variety of tire brands and is proud to be an authorized agent for WANLI, a well-known tire brand, as well as representing Hankook and many other international brands. In addition to tires, the company is an authorized agent for over 25 global products, including rings, batteries, and oil. In addition to tire sales, Samco offers automotive services such as brake pad replacement and specializes in automotive customization, such as audio system installations and LCD installation for cars.


The Kuwait Protocol seeks to implement the Odoo ERP system version 16 Enterprise edition for Samco, a well-known tire company. Several key steps will be involved in the implementation process. It will begin with an in-depth system analysis of Samco's business processes and requirements. Following completion, the Odoo ERP system will be installed, ensuring compatibility with Samco's existing IT infrastructure. The implementation process will then begin, with the system being customized to meet Samco's specific requirements, including the setup of modules such as sales, point of sale (POS), purchase, inventory, and accounting. This customization will allow for more efficient sales operations management, streamlined retail transactions, optimized procurement processes, improved inventory control, and more effective financial management. Training sessions will be held to provide Samco's employees with the necessary skills.  


Sales, point of sale (POS), purchase, inventory, and accounting are the key modules in Samco's Odoo ERP system. From managing customer information to generating sales orders and quotations, the sales module will streamline the sales process. The point-of-sale module will improve retail transactions by offering real-time inventory tracking, barcode scanning, payment processing, and loyalty programs. The procurement module will automate procurement processes such as supplier management, purchase orders, and requisitions. The inventory module will provide comprehensive stock management control, allowing for accurate tracking and efficient warehouse management. Finally, the accounting module will aid in financial management by assisting with general ledger, accounts receivable, accounts payable, financial reporting, and tax management. Samco intends to optimize its business processes, increase productivity, and streamline operations by implementing Odoo ERP version 16 Enterprise edition and leveraging these key modules.
Shather Beauty Center
Shather Beauty Center is a beauty salon that provides a wide range of services to its clients. The company utilizes various departments within the Odoo software platform, including Sales, POS, Purchase, Inventory, Accounting, HR & Payroll, to make their business operations more efficient and provide a better experience to their clients.
With Odoo's Sales and POS modules, Shather Beauty Center can streamline their sales process, manage customer bookings, and handle payments with ease. The Purchase and Inventory modules allow the company to manage their inventory levels, track product movements, and optimize their purchasing process for better cost control.
The Accounting module helps the company to manage their financial transactions, track revenue, and generate reports, while the HR & Payroll module simplifies employee management, salary processing, and compliance with labor laws.
By utilizing these Odoo modules, Shather Beauty Center is able to provide an enhanced beauty experience to their clients while also managing their business operations more efficiently.


Sweet Store Central Market Co.
An online chocolate website is a platform that allows people to buy chocolate items directly from the internet. The website normally offers a selection of chocolates from various manufacturers, including milk, dark, and white chocolate, as well as a variety of flavors and fillings. Customers may explore the products, add things to their basket, and then proceed to checkout, where they can safely finish their transaction. To assist customers in making educated purchase selections, the website frequently gives thorough information about the items, such as ingredients, nutritional information, and product reviews. The chocolate products are typically delivered directly to the customer's doorstep.

By integrating Odoo version 16, we were able to handle various modules quickly, automate scheduling systems, and provide user-based dashboard updates. Among the modules are Purchase, Sales, Accounting, CRM, and Inventory. Customers wanted the ability to scan multiple barcodes, be bilingual (English and Arabic), make inventory modifications, and have a Loyalty Program option with Gift Vouchers and Credit Limit.

In addition, we provide extra security measures to protect data security. Furthermore, we give best practices advice as well as extensive technical support, including bug fixes, system monitoring, and upgrades.
TAMS Beauty
TAMS Beauty

TAMS General Trade is a Kuwait-based online beauty business that provides clients in Kuwait and across the world with a comprehensive choice of beauty and personal care items. TAMS General Trade has established a trusted brand in Kuwait's beauty market by focusing on supplying high-quality items at reasonable costs.

TAMS General Trade, in addition to its amazing product variety, provides drop shipping services through its huge warehouse, allowing clients to experience rapid and effective shipment. TAMS General Trade is committed to providing great customer service, ensuring that all clients are delighted with their purchases and receive the assistance they require throughout the purchasing process.

Our suite provides a simple way to manage accounting, and inventory all in one package. If you have one or several locations, we provide a broad collection of capabilities that make it easier. Multi-company setup, multi-warehouse and multi-location setup, expense distribution and cost history, inventory, e-commerce integration, configuration, and more are among the features available.
TOA Corporation
TOA Corporation, a preeminent global infrastructure leader, has executed numerous high-profile projects across the Middle East, most notably within the United Arab Emirates, Kuwait, and Bahrain. These ventures span a vast array of sectors, including marine, civil, and other critical infrastructural domains.

Kuwait Protocol Company was at the forefront of implementing the Odoo ERP system (Version 16, Enterprise Edition) for TOA Corporation. Demonstrating unparalleled expertise, Kuwait Protocol Company conducted an exhaustive system study, followed by rigorous installation, full-scale implementation, in-depth training, and a formalized sign-off process. Central to this endeavor were the HR and payroll modules, meticulously tailored to align with the provisions of the Kuwait Labor Law. This system incorporated a diverse range of functionalities, encompassing Employee Management, Leaves, Allocations, Payroll Processing, Attendance Monitoring, Appraisals, Recruitment Strategies, Employee Document Management, Calendar Integration, Discussion Platforms, and Contact Management.
Tariq Al-Ghanim Gen. Trad. & Cont. Co (ALMEN)
ALMEN was founded in 1967 as a separate organization, also known as Tariq Al-Ghanim General Trade & Contracting Company. By early 2004, the firm had grown to become one of Tariq Al-Ghanim Holding Company's principal subsidiaries.

ALMEN is a trailblazer in providing safe and professional services, and it operates in various fields. Crude Oil Recovery, Tank Cleaning, Mechanical Engineering Works, Scaffolding Services, Abrasive Blasting and Painting, Pipe Internal Lining, Fiberglass/Glass Flake Lining, and Storage Tank Building and Maintenance Works are among the services offered by the organization.

The Kuwait Protocol will implement different modules to improve ALMEN's operations. Purchasing, Project Management, Inventory Management, Equipment Maintenance, HR & Payroll, Accounting, Sales/Contract, CRM, Documents, Sign, Fleet, Planning, and Field Service are among the modules available. ALMEN will be able to simplify its processes, improve efficiency, and boost production by deploying these modules.

Apart from installing the modules, we will take additional security measures to protect the security of ALMEN's data. We will also give advice on best practices to assist ALMEN in maintaining the security of their system, and we will continue to provide technical assistance, which will include monitoring the system, correcting problems, and updating it as needed.

Additionally, we will deploy cloud hosting, which will enable managers to access vital information from any location, including while traveling. This functionality will enable managers to make educated decisions fast, which will benefit the company's overall success.
W. A. K.
W. A. AlKandari is a growing privet family real estate business in Kuwait that owns buildings and warehouses.

The local software had many reporting limitations, was not user friendly, and was not accessible from outside the office.

Kuwait Protocol implemented a Customer Centric CRM Module and customized it with many features and functionalities based on their needs and requirements.
We thoroughly examined their operations in order to identify areas for improvement. The Sales and Accounting module will assist them in creating invoices with a single click based on quotations and sales orders, as well as logging payments. We also implemented the modules Invoicing, Documents, and Subscriptions.

In addition, we provided additional security measures to ensure data security. Furthermore, we advised on best practices and provided ongoing comprehensive technical support, including bug fixes, system monitoring, and updates.
Wezo Design
Wezo Design, a leading company in Kuwait's automotive industry, specializes in a wide range of services including permanent and removable dye, dent repairs without dyeing, windshield protection, and complete vehicle detailing. They are recognized for their excellence in car wash, detailing, and automotive customizing.

Kuwait Protocol has successfully implemented the Odoo ERP system version 17 Enterprise edition for Wezo Design. This comprehensive project involved a detailed system study, installation, implementation, training, and a final sign-off. The system was enhanced by integrating key modules such as Sales, Purchase, Inventory, Manufacturing, and Invoicing, along with additional features like WhatsApp integration and appointment scheduling. This significantly boosted Wezo Design's operational capabilities and service offerings.
afkary
معرض أفكاري في الكويت في الدوحة (النخلة مول). مفروشات، أزهار وورود، اكسسوارات منزلية، تجهيزات المطبخ، ضيافة منزليه