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Other Users have 0 tasks in helpdesk why?

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wizardz

When I log in with the Administrator I see alot of task in heldesk. When I now make a new User with all the same rights as the administrator, he doesn't see any task in helpdesk. Why is that so?

How Can I make a User, that he see all task in helpdesk???

I'm using odoo8

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wizardz
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Why a copy of the administrator can see the helpdesk task, and if I make a new user with the same rights, the user see nothing in helpdesk. Can someone explain me HOW a normal user can see the helpdesk tasks? 


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