Odoo Experience 2021
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We switched to Odoo Payroll: Impact & Advice
Charlotte Trigauxเสร็จสิ้น
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Opening Keynote - Unveiling Odoo 15
Fabien Pinckaersเสร็จสิ้น
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What's New in Website?
Clément Watthezเสร็จสิ้น
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What's New in eCommerce?
Patrick Lukusaเสร็จสิ้น
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What's New in Discuss?
Dethier Gregoryเสร็จสิ้น
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What's New in Accounting?
Wynand Tastenhoye & Eva Lombardoเสร็จสิ้น
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How to Build Beautiful Web Pages Like a Pro
Clément Watthezเสร็จสิ้น
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Odoo Awards Ceremony
Amy Caroline Downingเสร็จสิ้น
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Ask Me Anything (AMA) for Community
Antony Lesuisseเสร็จสิ้น
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Ask Me Anything (AMA) with Fabien, Odoo's Founder
Fabien Pinckaersเสร็จสิ้น
กำลังโหลดวิดีโอ...
Helpdesk: A 5-Star After Sales Service for Your Customer
Demo
Functional
ที่ตั้ง: Studio 8
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7/10/21 17:30
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7/10/21 18:00
(Europe/Brussels)
(30 นาที)
Renee Carano
Support Team Manager
ที่ Odoo
Renee Carano
Support Team Manager
ที่ Odoo
Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!
As your business grows, having the right tool to support your helpdesk team record, track, and manage issues easily and efficiently is key!
In this talk, you will be introduced to the after-sales features implemented in Helpdesk:
- Refunds (issue credit notes from tickets);
- Repairs (generate repair orders for broken items from tickets);
- Coupons (grant promotional coupons from tickets);
- Returns (return products from tickets);
- Integration with the Field Service app.
ควิซ
How do you send automated emails when moving a ticket?
What is a new feature in v15 helpdesk?