Odoo Experience 2021
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Keynote - Vision & Strategy
Fabien Pinckaersเสร็จสิ้น
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Ask Me Anything (AMA) with Fabien, Odoo's Founder
Fabien Pinckaersเสร็จสิ้น
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What's New in Discuss?
Dethier Gregoryเสร็จสิ้น
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How to Build Beautiful Web Pages Like a Pro
Clément Watthezเสร็จสิ้น
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What's New in Website?
Clément Watthezเสร็จสิ้น
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What's New in eCommerce?
Patrick Lukusaเสร็จสิ้น
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We switched to Odoo Payroll: Impact & Advice
Charlotte Trigauxเสร็จสิ้น
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Opening Keynote - Unveiling Odoo 15
Fabien Pinckaersเสร็จสิ้น
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Ask Me Anything (AMA) for Community
Antony Lesuisseเสร็จสิ้น
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What's New in Accounting?
Wynand Tastenhoye & Eva Lombardoเสร็จสิ้น
Aurore started her Odoo adventure 9 years ago as an Office Assistant. She worked with each department, but particularly closely with Fabien and the accounting team. Later, she worked as Functional Consultant, implementing Odoo for various companies. After 2 years of being a consultant, we asked her to build and manage the customer service department. It has now been 6 years that she's improving Odoo's customer service at all of our offices around the globe.
In this talk, Aurore, the Support Manager, will explain:
- How to report an issue:
all about the online support form "www.odoo.com/help"
- How requests are managed:
a detailed description of the different support teams
as well as an explanation of the different stages
- How do you keep track of your requests:
information that you can find on your Odoo Portal Account