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Opening Keynote - Unveiling Odoo 14
Fabien Pinckaersเสร็จสิ้น
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Keynote - Vision & Strategy
Fabien Pinckaersเสร็จสิ้น
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How to Make Interactive Meeting Presentations with Odoo Survey
Yosiat Gimbernardเสร็จสิ้น
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Odoo Spreadsheet: Advanced Features
Nicolas Bassineเสร็จสิ้น
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What's New in Odoo 14 Studio?
Brett Hydemanเสร็จสิ้น
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Odoo Expenses: An Easier Way to Submit and Approve Receipts
Ray Carnesเสร็จสิ้น
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Say Goodbye to Excel with the New Built-in Odoo Spreadsheets
Brett Hydemanเสร็จสิ้น
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Appraisals: Measure Employees Performance with Goals and Surveys
Roger Qiuเสร็จสิ้น
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Business Intelligence: The New Data Cleansing App
Jigar Aminเสร็จสิ้น
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Studio: Approvals and Workflows
Parth R. Sukhadiaเสร็จสิ้น
กำลังโหลดวิดีโอ...
Helpdesk: a 5-Star After-Sales Service for Your Customers
Functional
Demo
ที่ตั้ง: Studio 3
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1/10/20 21:30
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1/10/20 22:00
(Europe/Brussels)
(30 นาที)
Renee Lang
Technical Support Specialist Manager at Odoo
Renee Lang
Technical Support Specialist Manager at Odoo
Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!
As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!
In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:
- Refunds (issue credit notes from tickets);
- Repairs (generate repair orders for broken items from tickets);
- Coupons (grant promotional coupons from tickets);
- Returns (return products from tickets);
- Integration with the Field Service app.
Join us!
ควิซ
How can you assign tickets to your team?
What is the new helpdesk feature in v14:
