Odoo Experience 2017
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New App: Online Appointments
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Next Generation HR: Flexible Salary Packages
Nicolas Bassine - Business Analyst, Odooเสร็จสิ้น
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Odoo Helpdesk: SLA & Reporting
Karel Desmet - Business Analyst, Odooเสร็จสิ้น
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Knowlegde Management with Odoo
Frederik Kramerเสร็จสิ้น
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Benefits of an Integrated CRM
Frédéric Gilson - Product Owner, Odooเสร็จสิ้น
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Odoo 4 Fashion
Bruno Conilเสร็จสิ้น
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How Odoo Recruits 150 People per Year with Our HR Tools?
Alessandro Mazzocchetti - CFO, Odooเสร็จสิ้น
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The New Activities: calls, emails, to-dos
Christophe Ricevuto - Business Analyst, Odooเสร็จสิ้น
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Odoo Implementation for Fixed Assets
Gregory Maderเสร็จสิ้น
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Deep Dive in Odoo Subscription Management
Jigar Amin, Software Developer US - Odooเสร็จสิ้น
Zola Bakala (support agent) & Richard Moutier (support agent)
During this talk, attendees will learn the advantages of the Helpdesk module (reporting, rating, how to use it) and we'll also try to make a comparison with the "old helpdesk" (issues).
You will see how to use Helpdesk, how to produce good reporting, and good rating. During these 50 minutes, you will get a lot of details about the Odoo Helpdesk application.
The structure will be an introduction, followed by a presentation with a lot of details and each detail explained will be shown in a real situation to make the audience understand perfectly how to do it in Odoo.