The Refugee Council (East-Netherlands) and her staff looks after the interests of refugees with the help of 3500 of volunteers. This talk is about how Odoo supports the regular and custom processes in our non-profit organization. Target audience: all users; interested in non-profit; interested in customizations of Odoo; interested in the experience of early OpenERP adopters; interested in an Odoo implementation with many users. To learn: Why and how Odoo can be a good solution for non-profit organizations. Structure: Talk, sheets, screen-shots, Q & A Version: 8 community