In the world of office supplies providers, technological innovation makes the difference. Ofishop found in Odoo the tool it needed to modernize its processes, improve productivity, and achieve integrated management. Thanks to the implementation of several key modules, the company achieved a 30% improvement in end-to-end operational efficiency.
Ofishop is an Argentine company with more than 30 years in the market, founded in 1995 as the evolution of the stationery distributor that the García family had created in the 1960s. With three generations dedicated to the same line of business, the company has established itself as an Office Provider in the country and is a partner of Office Depot in Argentina.
In its early years, Ofishop operated up to ten physical stores in Buenos Aires. However, with market transformation and the growth of e-commerce, the company decided to focus on online sales, a model that today represents the entirety of its business.
"Imagine that we are like a third generation doing the same work, but in 1995, we definitely switched from the wholesaler model to the Office Provider model."
The Challenges Ofishop Faced Before Odoo
Like many growing companies, Ofishop faced significant technological challenges. During the 2000s, the company operated a call center with over 100 employees, which required a complex technological infrastructure.
In 2001, they implemented SAP, a system that proved to be very expensive for a company of their size. They later migrated to the Argentine system Tango and complemented their management with multiple non-integrated satellite solutions, such as HubSpot CRM and various external e-commerce applications. This lack of integration resulted in fragmented processes, requiring greater management effort.
"These changes forced us to have a lot of different interconnected systems, but not ones that were faithfully integrated into an ERP."
Odoo, a True
Turning Point
The first time Ofishop learned about Odoo was through social media. The company particularly valued the way Odoo demonstrates the real, practical use of the tool, unlike traditional systems that rely on generic, poorly personalized demos.
In 2024, they began the implementation process with Odoo.sh, through a project of approximately 100 hours covering key modules: CRM, Sales, Accounting (standard and local), Inventory, Human Resources, Expense Management, and employee time functions.
The experience was highly positive thanks to the close support of the assigned consultant and the system’s flexibility to adapt to the company’s processes.
In terms of efficiency, Fabián García estimates a 30% improvement across the entire product cycle management, from inventory entry to final customer invoicing. Trust in system data, the elimination of batch processes, and direct integration with Odoo’s native e-commerce have reduced time and strengthened team productivity.
"The shift from the status quo to accepting the tool as the one to use was extremely short. The process that used to take us between six months and a year lasted only 60 to 90 days with Odoo."
What’s in the Horizon for Ofishop?
Ofishop’s future is defined by product diversification and intensive use of artificial intelligence. Although the company operates exclusively in Argentina, it aims to grow both its customer base and the variety of supplies it offers, responding to a mature market in which paper demand is declining.
One innovation already underway is the automation of purchase orders coming from the Argentine government. Using AI, they automatically convert PDFs into Excel files that are imported into Odoo within minutes, streamlining processes that previously required hours of manual work.
Regarding new applications, Ofishop is considering fleet management, while continuing to make the most of Odoo.sh and the direct support, which has proven receptive to improvement suggestions and has even incorporated some of their proposals into new versions.
Ofishop’s story shows that Odoo can be a strategic ally for companies of any size seeking to simplify operations, centralize processes, and increase productivity. If your business also faces the complexity of fragmented systems or inefficient processes, it may be time to consider Odoo as the platform that will transform the way you work.
