Odoo needs your feedback

Recently you were in touch with an Odoo representative and/or you received an offer of services from us. Unfortunately, you did not accept it.

We would really love to hear your feedback by answering few questions in this survey. The sole purpose is to understand what we can improve in our sales and/or product.

Your answers will remain anonymous and will be used only by our team to improve Odoo service offering.

What are the main reasons why you didn't accept the offer from Odoo? (1 not at all - 5 absolutely true) *

1 2 3 4 5 N/A
Features did not match my expectations
I didn't feel that the service would meet my needs (e.g. coaching, requirements analysis...)
The price was too high comparing to other alternatives and/or my budget
I didn't feel that I could implement it in my business and use it on daily basis
The explanation from Odoo representative was not convincing
I didn't have the time to implement this, so I've kept using the current approach
If other, precise:

How would you rate... (1 very poor - 5 very good) *

1 2 3 4 5 N/A
...the information on the website
...the information provided by the Odoo representative
...the quality of the product that you've seen / tested
...the strength of Odoo as a company
...the information from other sources (other users, forums,...)

How would you rate the quality of interactions with the Odoo representative? (1 very poor - 5 very good)

1 2 3 4 5 N/A
S/he understood my needs and my business
S/he provided relevant information and proper answers to my questions
S/he explained very well how the product would fit my needs (and also a possible limitations)
S/he was available and reactive through the process

What should have we done differently? What should we improve?

What is the size of your company? *