Customer Success Stories
An effective Odoo Customer Success Story can make the difference between a sale and a lost opportunity. It showcases your expertise in successfully implementing the Odoo solution and fulfilling the needs of your customers.
Share with us your success stories and we will turn it into a business case
that you can share with your prospects.
Please provide some information about the company : Owners, location, history, business model,...
Numbers of users in production
The name of your company
Odoo Enterprise Contract number
Set the scene & introduce the customer
Company X is ____.
For ____ they have helped ____ to ____.
They believe ____. Their goal is ____.
Example: Room & Board is a furniture and home furnishings retailer. For more than 35 years they have helped families to create practical, comfortable and timeless living spaces. They believe the surroundings you live in should be a reflection of who you are. Their goal is to provide the most helpful, personal and convenient service possible to their customers.
Explain the problem / need *
Company X were struggling to ____.
As a result they couldn't ____.
They needed ____.
Example: Room & Board were struggling to provide a seamless customer experience across their physical store and online. As a result they couldn't deliver a buying process completely tailored and relevant to each customer. They needed a way to connect their digital presence to their real-world interactions with customers.
What solution have you implemented? *
Solution Y allows Company X to ____.
Thanks to ____, ____.
Now Company X uses Solution Y to ____.
Example: Odoo allows Room & Board to merge its online and in-person selling process. Thanks to its database of purchasing decisions and predictive intelligence, the business can create deeper and more personal relationships with customers through automated recommendations. Now Room & Board uses the Marketing Cloud to send all of their customer communication.
How did things get better for your client after the Odoo implementation? *
Template: Solution Y has helped Company X to ____. Their goal of ____ is now ____. As a result they ____.
Example: The Salesforce Marketing Cloud has helped Room & Board to generate a 40% higher average order value. Their goal of delighting their customers with a personalised service is now simpler to achieve than ever. As a result they have seen an ROI of 2800%.