How to offer an online help in your application using Odoo CMS ?

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10. Thank You ! www.acsone.eu cedric.pigeon@acsone.eu

7. Odoo Experience 2015, 4 Th of June 2015 Samples

8. Odoo Experience 2015, 4 Th of June 2015 Samples

9. Odoo Experience 2015, 4 Th of June 2015 Samples

1. Odoo Experience 2015, 4 Th of June 2015 How to offer an online help in your application using Odoo CMS ? Cédric Pigeon, Software Engineer at Acsone Sa/ Nv

5. Odoo Experience 2015, 4 Th of June 2015 Why Online Help can make the difference ? Online Help is supported by : https ://github.com/OCA/web.git

6. Odoo Experience 2015, 4 Th of June 2015 Demo Online Help Demonstration

2. Odoo Experience 2015, 4 Th of June 2015 Agenda • Classic user’s manual pain points • Why Online Help module can make the difference ? • Demo

3. Odoo Experience 2015, 4 Th of June 2015 Classic user’s manual pain points • Not centralized Multiple versions broadcasted • Not directly linked to application The user must search the information he needs • Not focused on the user profile A lot of information are not relevant for the reader

4. Odoo Experience 2015, 4 Th of June 2015 Why Online Help can make the difference ? • Included in your application The user always has an up - to - date version • Template of help pages The structure and the design of the user manual are always consistent • Import/Export Features The manual can be deployed easily on multiple instances • No technical knowledges needed A key - user or an end - user can write/update help pages

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