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1 Odgovori
2025 Prikazi

I cannot attach an image, since my account is new, but the error shown it says that the trial (I paid the subscription) was rejected when I submitted the registration form.

I´m not behind a VPN or using adblocker, and I tried several times.


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Best Answer

Hi,

While I cannot directly access and manage your account, I can help you troubleshoot the issue by providing some information and potential solutions.

Here are some reasons why your Odoo trial might be getting rejected:


I understand that you're having trouble with your Odoo trial and registration. While I cannot directly access and manage your account, I can help you troubleshoot the issue by providing some information and potential solutions.

Here are some reasons why your Odoo trial might be getting rejected:

1. VPN or Proxy Usage: Odoo detects and restricts trials created using VPNs or proxies to prevent abuse. If you're using one, try disabling it before registering.

2. Ad Blockers: Some ad blockers can interfere with the Odoo trial sign-up process. Try disabling your ad blocker and refreshing the page.

3. Multiple Trial Attempts: Odoo limits the number of free trials per user. If you've already created several trials, it might be preventing you from creating a new one.

4. Billing Information Issues: If your payment information is incorrect or incomplete, it could cause the trial registration to fail. Double-check your billing details and ensure everything is accurate.

5. Technical Issues: Sometimes, technical glitches on Odoo's end can lead to registration errors. Try again later or contact Odoo support for assistance.


Here are some steps you can take to resolve the issue:

Use a different browser or device: Try creating your trial account on a different browser or device to see if the issue persists.
Clear your browser cache and cookies: Sometimes, outdated cache and cookies can interfere with website functionality. Clearing them might resolve the problem.
Contact Odoo support: If you've tried all the above suggestions and the issue remains, reach out to Odoo's support team for further assistance. They can investigate your specific case and provide personalized solutions.


Hope it helps

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