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12e: Unable to import Order Lines onto existing Quotations. Errors about 'Customer' IDs

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This question has been flagged
enterprisesales.orderquotationsodoo12
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Russ Schneider

Odoo 12.0+e (Enterprise Edition) - Ubuntu


I am trying to import Order Lines and have them connected to Quotations that I have already imported.


First error I get is:


Missing required value for the field 'Customer' (partner_id) at row 2

So I try to connect the Customer IDs via 'Customer / External ID' which yields:


Unknown error during import: <class 'odoo.exceptions.MissingError'>: ('Record does not exist or has been deleted.', None) at row 2
Resolve other errors first


Now I check on the IDs and as far as I can tell, they ARE there.  The Customer fields are linked properly on all Quotations.


I've tried to import them like this


__import__.zcrm_1441198000000217205

and this


zcrm_1441198000000217205


What am I missing?

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Ermin Trevisan
Best Answer

Do export the corresponding customer(s) and check the External IDs first. Do export a sample order line and do check the proper field assignment.

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Russ Schneider
Avtor

It won't let me Export the Customer / External ID. Only the Customer Name. When I click "Add" for that one, nothing happens. It won't add it to the Fields to Export: https://imagebin.ca/v/4SNmA70fdHSj

Ermin Trevisan

The external ID will automatically be exported.

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